Travis James
Brooklyn,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Generalist
Medrite Urgent Center
04.2024 - Current
- Assist in managing team consisting of five to fifteen patient generalists
- Review accuracy and completeness of daily registrations
- Ensure high level of quality service provided to patients
- Responsible for adequate staffing and coverage
- Other duties as required.
Patient Generalist
Medrite Urgent Center
09.2023 - 04.2024
- Greet, register, and direct visitor for vaccinations, swabs, and/or health screenings
- Enter patient data in computer system
- Create even interval of appointments while collaborating with site manager
- Assist in planning guests’ travel and relocation
- Distribute hygiene products and other necessities to patients and clients
- Receive deliveries
- Keep lobby and work area clean
- Perform other duties as needed.
Assistant Administrative Support
AC Disaster Consulting Emergency Management
06.2023 - 08.2023
- Maintain inventory of technical equipment such as 2-way radios, iPads, and laptops
- Trouble shoot technical problems of equipment
- Issue employee identifications including taking their pictures
- Maintain other inventory including office supplies and work vests
- Perform any other duties related to logistics of company
Call Center Agent
Global Contact Services
10.2022 - 06.2023
- Schedule pick up and drop of for Access -A- Ride clients
- Respond to inquiries regarding Access- A-Ride services
- Resolve any miscommunications or conflicts with scheduling
- All duties performed with highest level of customer service
Community Associate
New York City Housing Authority (NYCHA)
07.2022 - 08.2022
- Served as site supervisor during basketball games for Stop the Violence Basketball League at various NYCHA developments
- Prepare and maintain data and statistics of league activity
- Served as onsite contact for New York City Police Department and NYCHA coaches
- Collect and retain program materials for distribution
- Assist in all activities related to basketball tournaments including monitoring game time and overall game flow
Flow Monitor
Promobile Kitchen
07.2021 - 06.2022
- Assist with greeting members of the public that scheduled to receive a vaccine
- Data entry of demographic information and responses to health screening questions
- Observation of patients after vaccination to ensure that they do not leave until it is safe to do so
- Provide information to each patient about scheduling their second dose by instructing them on use of their mobile phone, or other device
- Direct patients on and off mobile bus to the next step in the process
- Take direction from Department of Health staff with any requests for assistance of any type.
Counselor
Bergen Beach Association
07.2018 - 07.2021
- Supervised and monitored children’s physical activities including teaching team games such as football and basketball
- Prepared lesson plans and schedules
- Worked in after-school programs during the school year by assisting children to complete homework and projects
- Prepared progress reports
Assistant Day Care Provider
Pat’s Daycare Center
09.2015 - 07.2018
- Pick up children after school
- Supervise and monitor the safety of children in my care
- Chaperone field trips
- Assist children in completing their homework
- Watch for signs of emotional or developmental problems and report to daycare Manager
- Provide feedback of children’s progress.
Summer Youth Counselor – Elementary & Middle School Children
Team First Inc.
06.2015 - 08.2015
- Supervise and monitor children on field trips
- Supervise and monitor children’s physical education activities
- Assist children with their schoolwork
- Pick up and escort children from school bus
- Maintain records of children’s progress, routines, and interests.
Education
Liberal Arts -
Medgar Evers College
New York05.2025
Associates Degree-Physical Education -
Kingsborough Community College
New York06.2018
Bronx Community College
New York, NY01.2015
Skills
- Microsoft Office: Excel, Word
Certification
- Security Guard Eight Hour In-Service Training
- Metal Detection -Homeland Security Training
- OSHA Safety and Health Training
- Anti-Terrorism Awareness Homeland Security Training
References
Furnished upon request
Extracurricular Activities
Medgar Evers College Men’s Basketball Team 2018 - 2019 Kingsborough Community College Men’s Basketball Team 2016 – 2018
Timeline
Lead Generalist
Medrite Urgent Center
04.2024 - Current
Patient Generalist
Medrite Urgent Center
09.2023 - 04.2024
Assistant Administrative Support
AC Disaster Consulting Emergency Management
06.2023 - 08.2023
Call Center Agent
Global Contact Services
10.2022 - 06.2023
Community Associate
New York City Housing Authority (NYCHA)
07.2022 - 08.2022
Flow Monitor
Promobile Kitchen
07.2021 - 06.2022
Counselor
Bergen Beach Association
07.2018 - 07.2021
Assistant Day Care Provider
Pat’s Daycare Center
09.2015 - 07.2018
Summer Youth Counselor – Elementary & Middle School Children
Team First Inc.
06.2015 - 08.2015
Liberal Arts -
Medgar Evers College
Associates Degree-Physical Education -
Kingsborough Community College
Bronx Community College
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