Travis Johnson
Lubbock,TX
Summary
Dynamic and dependable professional with a proven track record in operations management and customer service excellence, notably at Johnson's Lawn Care. Expert in streamlining processes for efficiency, enhancing customer satisfaction, and developing marketing strategies. Demonstrates strong work ethic and effective communication, ensuring robust business planning and supplier relationships.
Overview
4
4
years of professional experience
Work History
Owner/Operator Landscaping
Self Employed Services
09.2020 - 08.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Restaurant Busser
Spring Creek BBQ
01.2022 - 04.2022
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Education
High School Diploma -
Lawrence D Bell High School
Hurst, TX05.2024
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Staff Training and Development
- Payroll Processing
- Marketing Strategy Development
- Strong Work Ethic
- Dependable and reliable
- Equipment Operation
- Route Planning
- Trailer maintenance
Languages
Spanish
Professional Working
Timeline
Restaurant Busser
Spring Creek BBQ
01.2022 - 04.2022
Owner/Operator Landscaping
Self Employed Services
09.2020 - 08.2024
High School Diploma -
Lawrence D Bell High School
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