Travis Johnson

• Consistently exceeded sales targets through new line activations, upgrades, and accessory bundling

• Managed full sales cycle from initial customer engagement to close in a high-volume environment

• Identified customer needs and recommended tailored solutions, increasing average transaction value

• Served as a key resource for team members, assisting with complex sales scenarios and escalations

• Maintained strong customer relationships to drive repeat business and referrals

• Demonstrated strong product knowledge across devices, plans, and promotions

• Led daily store operations while driving consistent sales performance and revenue growth

• Coached and trained team members to meet and exceed individual and store sales goals

• Managed scheduling, inventory, audits, and overall store performance

• Increased customer satisfaction through consultative selling and personalized service

• Analyzed accounts to identify upsell and cross-sell opportunities, maximizing revenue per customer

• Maintained operational excellence while balancing leadership and sales responsibilities

• Delivered consultative sales experience to customers, driving upgrades and new activations

• Built rapport quickly to understand customer needs and recommend effective solutions

• Consistently met or exceeded individual sales goals in a competitive retail environment

• Managed inventory, ordering, and merchandising to optimize product availability and sales

• Supervised team members and supported daily store operations

• Developed organizational and leadership skills in a fast-paced environment

• Delivered high-quality customer service, contributing to repeat business and customer satisfaction
• Managed cash handling and POS transactions with accuracy and accountability
• Maintained merchandising standards, ensuring fully stocked and visually appealing displays
• Assisted with inventory management and restocking to support sales performance
• Upheld food safety and sanitation standards in accordance with company guidelines
• Collaborated with team members to maintain efficient store operations during high-traffic periods
• Handled customer concerns and de-escalated issues in a professional manner