Travis Johnson
Crestview
Summary
Dynamic Warehouse Manager at Skippers Furniture with a proven track record in optimizing inventory management and enhancing operational efficiency. Skilled in logistics and problem-solving, I successfully implemented process improvements that elevated customer satisfaction and streamlined delivery scheduling, ensuring timely order fulfillment and accurate stock levels.
Overview
16
16
years of professional experience
Work History
Warehouse Manager
Skippers Furniture
Niceville, FL
01.2018 - Current
- Managed inventory control systems to optimize stock levels and reduce discrepancies.
- Oversaw shipping and receiving operations, ensuring timely processing of orders.
- Developed training programs for new warehouse staff on safety protocols and equipment use.
- Implemented process improvements that increased operational efficiency and reduced waste.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Delivery Manager
Skippers Furniture
Niceville, FL
01.2018 - Current
- Led cross-functional teams to enhance delivery processes and customer satisfaction.
- Implemented inventory management systems to optimize stock levels and reduce delays.
- Coordinated logistics operations, ensuring timely delivery of products to clients.
- Developed training programs for staff to improve operational efficiency and accuracy.
- Managed resources effectively to avoid unnecessary delivery delays.
Assistant Store Manager
Dollar General Store
Crestview, FL
06.2015 - 09.2017
- Assisted in daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, conducting regular stock assessments to maintain product availability.
- Trained new employees on operational standards and customer service best practices.
- Implemented promotional displays, enhancing product visibility and driving sales growth.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Delivery Driver
Adam’s Party Bouncers
Baker, FL
05.2010 - 10.2014
- Navigated delivery routes efficiently to ensure timely arrival of party equipment.
- Assisted in loading and unloading inflatable structures and other supplies for events.
- Maintained vehicle cleanliness and conducted routine safety checks before deliveries.
- Communicated with clients to confirm delivery schedules and address any concerns.
- Provided exceptional customer service, resolving issues promptly during deliveries.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
Education
High School Diploma -
Laurel Hill School
Laurel Hill, FL2014
Skills
Shipping and receiving
Warehouse operations
Inventory and stocking
Inventory management
Loading and unloading
Problem-solving
Employee safety
Staff supervision
Safety monitoring
Warehouse layout optimization
Customer care
Workflow coordination
Heavy lifting
Logistics
Operations planning
Collaborative teamwork
Delivery scheduling
Customer service
Freight handling
Warehouse safety
Critical thinking
Timeline
Warehouse Manager
Skippers Furniture
01.2018 - Current
Delivery Manager
Skippers Furniture
01.2018 - Current
Assistant Store Manager
Dollar General Store
06.2015 - 09.2017
Delivery Driver
Adam’s Party Bouncers
05.2010 - 10.2014
High School Diploma -
Laurel Hill School