Detail-oriented team player with strong technical and communication skills. Proven troubleshooting and debugging capabilities for resolving complex technical issues.
Overview
9
9
years of professional experience
Work History
Software Engineer
DOMO, Inc.
04.2021 - Current
Coordinated with other engineers to evaluate and improve software solutions.
Developed technical solutions based on customer requirements.
Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
Customer Support
Forevergreen Intl
04.2015 - 03.2016
Resolved discrepancies with customer orders and facilitated communication between departments for resolution.
Troubleshot and resolved customer complaints and issues.
Collaborated and maintained communications with sales representatives on customer-related issues.
Determined job urgency and priorities to satisfy customer requirements.
Education
Bachelor of Science - Information Systems
Utah Valley University
Orem, UT
05.2020
Skills
Testing and debugging
Customer Service
Software Development
Windows, MacOS, iPhone, Android, Linux
Computer Building
Family IT Support
Timeline
Software Engineer
DOMO, Inc.
04.2021 - Current
Customer Support
Forevergreen Intl
04.2015 - 03.2016
Bachelor of Science - Information Systems
Utah Valley University
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