Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis Langston

Roswell,GA

Summary

Assistant Store Manager that is dedicated to hiring top-notch sales associates and assuring that store operations run smoothly. Organized and effective at encouraging staff cooperation and productivity. 

Overview

38
38
years of professional experience

Work History

Kohl's Assistant Store Manager

Kohls
11.2008 - Current
  • Currently I am one of two executives in our store.
  • I work with associates daily, training and answering any questions.
  • I work closely with our HR/Ops manager helping with employee entrance and exit interviews.
  • Interviewed job candidates and made staffing decisions.
  • We hold year-end talent reviews and articulate team strengths.
  • Manage the hardline departments of the store.
  • This includes housewares, domestics, shoes, and kids clothing.
  • Along with partnering with our store manger with any other special projects or tasks.
  • Managed staff of 80 sales associates, 5 team leaders and 2 assistant managers.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Reported to the district manager regarding all store and staff issues.
  • Generated repeat business through exceptional customer service.
  • Our store is currently in the top 20% of all Kohl's stores.
  • Supervise Online Omni sales on a daily basis

Store Manager

Linens 'n Things
06.1994 - 10.2008
  • Further advanced my skills in how to properly interview job candidates and make staffing decisions.
  • Managed staff of 25 or more sales associates and 3 assistant managers.
  • Assigned employees to specific duties to best meet the needs of the store and how to lead them on my own.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Reported to the district manager regarding all store and staff issues.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Co-Manager

Phar-Mor
04.1986 - 05.1994
  • Learned how to interview job candidates and make staffing decisions.
  • Counted cash drawers.
  • Was taught how to manage a staff of 50 sales associates and 4 assistant managers.
  • Was taught how to properly assigned employees to specific duties to best meet the needs of the store and how to get them done in a timely manner.
  • Was part of scheduling and leading weekly store meetings for all employees.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Approved regular payroll submissions for employees.
  • Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
  • Had practice reports with the district manager regarding all store and staff issues.

Education

High School Diploma -

South Sumter High School
Buchnell, FL
05.1975

Skills

  • Team-oriented
  • Manager, coaching, and training
  • Exceptional interpersonal skills
  • New employee orientations
  • Staffing and recruiting professional
  • Employee relations
  • Interviewing expertise
  • Strong leadership ability
  • Store operations
  • Payroll and inventory management
  • Effective multi-tasker
  • Excellent customer service skills
  • Personnel development
  • Merchandising
  • Goal-oriented
  • Detail-oriented
  • Strategic thinker
  • Store displays

Timeline

Kohl's Assistant Store Manager

Kohls
11.2008 - Current

Store Manager

Linens 'n Things
06.1994 - 10.2008

Co-Manager

Phar-Mor
04.1986 - 05.1994

High School Diploma -

South Sumter High School

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Travis Langston