Travis Lehnherr
Albany,OR
Summary
Empathetic and dependable care professional with over 9 years of experience supporting individuals with developmental disabilities. Expertise in person-centered care, behavioral support, and care coordination enables the delivery of tailored solutions that meet diverse needs. Recognized for building trust, managing complex situations, and promoting independence, this background provides a strong foundation for transitioning into a Case Manager role. Committed to empowering individuals and families through advocacy and effective resource navigation, ensuring access to necessary support for thriving.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Oregon Mennonite Residential Services
07.2021 - Current
- Provide individualized care and support for clients with developmental disabilities, emphasizing personal growth and autonomy.
- Coordinate daily living plans, track progress, and document behavioral data to support goal development.
- Collaborate with healthcare professionals, families, and community partners to ensure holistic care.
- Mentor new staff in behavioral support and safety best practices.
Direct Support Professional
Benco
06.2015 - 09.2019
- Assisted clients in community integration activities, daily living tasks, and behavior management.
- Implemented person-centered plans and provided progress reports to case managers.
- Supported clients in achieving independence and maintaining stable routines.
Direct Support Professional
Star of Hope
01.2012 - 01.2013
- Delivered compassionate care in a group home setting while maintaining detailed records and communication logs.
- Supported clients with personal care, medication, and social skill development.
Customer Service Representative
ACS Call Center
11.2011 - 01.2013
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor of Arts - Criminal Justice
Western Oregon University
Monmouth, OR06.2019
Skills
- Client case management
- Client Advocacy
- Behavioral intervention support
- Care Coordination
- Crisis management
- Documentation expertise
- Local resource management
- Empathetic Communication
- Problem Solving
- Team Collaboration
Certification
- First Aid Certified
- Oregon Intervention System
Timeline
Direct Support Professional
Oregon Mennonite Residential Services
07.2021 - Current
Direct Support Professional
Benco
06.2015 - 09.2019
Direct Support Professional
Star of Hope
01.2012 - 01.2013
Customer Service Representative
ACS Call Center
11.2011 - 01.2013
Bachelor of Arts - Criminal Justice
Western Oregon University