Travis Lucot
Pittsburgh,PA
Summary
Adept at client relationship building and analytical thinking, I enhanced business opportunities and customer satisfaction at Pittsburgh Top Tier Remodeling LLC. Leveraging skills in workload management and process analysis, I consistently delivered projects on time, exceeding client expectations and securing repeat business through exceptional service and technical expertise. Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions.
Overview
19
19
years of professional experience
Work History
Independent Contractor
Pittsburgh Top Tier Remoding LLC
2023.08 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
Application Engineer
Aw MiIller Techincal Sales
2018.04 - 2023.07
- Served as a go-to technical expert within the organization on multiple occasions, providing timely guidance and input during critical decision-making moments.
- Assisted sales teams with pre-sales technical support, helping close deals with prospective clients effectively.
- Delivered comprehensive training sessions on new technologies, increasing team knowledge and capabilities.
- Worked with customers for needs analysis and to determine vendor costs.
- Visited clients to determine feasibility, analyze requirements and provide solution suggestions.
- Traveled to key account locations to train and provide technical direction for successful completion of product launches.
- Provided exceptional customer support, addressing client concerns and providing timely resolutions to technical issues.
Machinist/Quality Control Inspector
Vangura Tool Inc
2005.06 - 2018.04
- Manually set up machinery, lathes, and grinders.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Used CNC and manual equipment to perform both initial and final machining.
- Demonstrated flexibility in working with various materials, including metals, plastics, and composites, to produce high-quality machined components.
- Adjusted machine settings to reduce waste and improve efficiency.
- Adapted to frequently changing priorities in a dynamic manufacturing environment, ensuring timely completion of all assignments.
- Inspected completed parts to verify compliance with specifications and quality standards.
Education
Various Classes - Cad Cam, Design
Mastercam University
Butler, PA06.2018
Journeyman Machinist - Machining
Steel Center Vo Tech
Pleasant Hills, Pa06.2010
High School Diploma -
South Allegheny HS
Liberty, PA07.2005
Skills
Client Relationship Building
Workload Management
Deadline Adherence
Safety Compliance
Equipment Repair
Customer Support
Analytical Thinking
Process Analysis
Estimations and quotes
Timeline
Independent Contractor
Pittsburgh Top Tier Remoding LLC
2023.08 - Current
Application Engineer
Aw MiIller Techincal Sales
2018.04 - 2023.07
Machinist/Quality Control Inspector
Vangura Tool Inc
2005.06 - 2018.04
Various Classes - Cad Cam, Design
Mastercam University
Journeyman Machinist - Machining
Steel Center Vo Tech
High School Diploma -
South Allegheny HS
Similar Profiles
Octavious JonesOctavious Jones
Manager of Operations at Top Tier Moving Service LLCManager of Operations at Top Tier Moving Service LLC
Evan ThompsonEvan Thompson
Laborer at Top Tier LLCLaborer at Top Tier LLC
Madisyn SommerMadisyn Sommer
Booth Attendant at Top Tier WatersportsBooth Attendant at Top Tier Watersports