Summary
Overview
Work History
Education
Skills
Timeline
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Travis Maggs

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.

Overview

11
11
years of professional experience

Work History

Sales Representative

T-Mobile
07.2015 - 12.2020
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Generated new leads through networking and attending industry events.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.

Sales Associate

Best Buy
02.2013 - 06.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.

Store Manager

OshKosh B'gosh
06.2010 - 09.2012
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

GED -

Renton Technical College
Renton, WA
06.2007

Skills

  • Product and Service Knowledge
  • Customer Retention Abilities
  • Problem-Solving Strengths
  • Solution Planning
  • Negotiation Tactics
  • Customer Relations
  • Strategic Planning
  • Microsoft PowerPoint
  • Google Docs
  • Organization
  • Time Management
  • Payment Processing
  • Credit and Debt Card Processing
  • Till Counting
  • Sales Presentation
  • POS Systems

Timeline

Sales Representative

T-Mobile
07.2015 - 12.2020

Sales Associate

Best Buy
02.2013 - 06.2015

Store Manager

OshKosh B'gosh
06.2010 - 09.2012

GED -

Renton Technical College

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Travis Maggs