Summary
Overview
Work History
Education
Skills
Timeline
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Travis Maggs

Summary


Shift management professional with extensive experience in leading teams and optimizing daily operations. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in conflict resolution and time management, highly reliable and flexible.

Overview

15
15
years of professional experience

Work History

Shift Lead

Walgreens
09.2023 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.
  • Responded to and resolved customer questions and concerns.

Sales Representative

T-Mobile
07.2015 - 12.2020
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

Sales Associate

Best Buy
02.2013 - 06.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.

Assistant Manager

OshKosh B'gosh
06.2010 - 09.2012
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

GED -

Renton Technical College
06.2007

Skills

  • Workforce Development
  • Staff supervision
  • Work delegation
  • Sales proficiency
  • Inventory management
  • Customer service management
  • Daily workflows
  • Daily reporting
  • Shift leadership

Timeline

Shift Lead

Walgreens
09.2023 - Current

Sales Representative

T-Mobile
07.2015 - 12.2020

Sales Associate

Best Buy
02.2013 - 06.2015

Assistant Manager

OshKosh B'gosh
06.2010 - 09.2012

GED -

Renton Technical College

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Travis Maggs