Travis Maiden
Los Angeles,CA
Summary
Dedicated Transportation and Distribution professional with a history of meeting company goals utilizing consistent and organized practices and key administrative skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Same Day Delivery Courier
FedEx
Culver City, CA
11.2019 - Current
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Greet recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Establish lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Develop strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
- Service over 20 clients daily
Benefits Consultant
Aflac
Culver City, CA
10.2018 - 11.2020
- Advise clients on industry and demographic standards for benefits packages to maintain competitive offerings and maximize employee retention.
- Design benefits packages for large group clients of over 5+ employees by establishing organization's needs, identifying budgetary limitations and proposing innovative methods to cut costs.
- Resolve issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
Professional Bus Operator
MTA
City of Los Angeles, CA
06.2011 - 11.2019
- Conduct pre-trip inspections of bus for safe operation.
- Transport over 200 passengers safely along prescribed routes according to tight schedules daily.
- Adhere to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Inspect emergency equipment and verified safe working order for student and driver use.
- Adapt travel plans to account for serious accidents and other problems rendering certain streets impassible.
Merchant Teller
Wells Fargo & Company
Inglewood, CA
05.2007 - 10.2010
- Answer customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Process customer transactions promptly, minimizing wait times.
- Complete highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learn about customer's financial needs, establish trust and optimize sales opportunities resulting in quality customer service.
- Quickly learn new skills and apply them to daily tasks, improving efficiency and productivity.
Security officer
Securitas Security Inc
Torrance, California
01.2010 - 06.2010
- Coordinate and lead response to emergency conditions, such as fire, safety hazards, threats to life and property
- Perform protective and enforcement duties to ensure the safety of guests and team members and the security of the property
- Report all violations and irregularities to first line supervisor and, if needed, local authorities both verbally and written
- Gather information, identify and implement resolution, plan follow-ups and log and file incident reports to successfully manage complaints.
Education
Some College (No Degree) - Administration of Justice
El Camino Community College
Torrance, CAHigh School Diploma -
John F Kennedy Magnet High School
Granada Hills, CA06.2006
Skills
- Transport and Delivery
- Customer Satisfaction
- Professional Relationships
- Creative Solutions
- GPS and Route Planning
- Administrative Support
- Microsoft Excel
- System Updates
- Federal Regulations
- Type 70wpm
- Google Docs
- Word Processing
- Payroll
- Warehouse experience
- Dispatching
- QuickBooks
Timeline
Same Day Delivery Courier
FedEx
11.2019 - Current
Benefits Consultant
Aflac
10.2018 - 11.2020
Professional Bus Operator
MTA
06.2011 - 11.2019
Security officer
Securitas Security Inc
01.2010 - 06.2010
Merchant Teller
Wells Fargo & Company
05.2007 - 10.2010
Some College (No Degree) - Administration of Justice
El Camino Community College
High School Diploma -
John F Kennedy Magnet High School
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