Travis Manuel
Missouri City,TX
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Team Leader Monitor Technician
Houston Methodist Hospital
2003.09 - Current
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
Team Leader Food Service
Memorial Hermann Hospital
2008.06 - 2010.07
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated customer needs and feedback to drive product and service improvements.
- Mentored and guided employees to foster proper completion of assigned duties.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Food Service Aide
Houston Independent School District, HISD
1996.07 - 1998.05
- Enhanced customer satisfaction by providing exceptional food service and maintaining a clean dining environment.
- Streamlined food preparation tasks for increased efficiency and faster order fulfillment.
- Assisted with inventory management, ensuring adequate stock levels and minimizing waste.
- Collaborated with kitchen staff to ensure timely delivery of high-quality meals to customers.
- Improved overall cleanliness by thoroughly sanitizing food preparation areas, equipment, and utensils.
- Implemented portion control measures to reduce food waste and maintain consistent serving sizes.
- Contributed to a positive work environment through open communication, collaboration, and mutual support among team members.
- Supported cash handling procedures as needed, resulting in accurate transactions and improved financial accountability.
- Set up, broke down and maintained order of buffet tables and other self-service areas, restocking with food items and utensils.
- Assessed plated food for presentation and verified correct serving temperature and serving size.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and broke down food service lines quickly to maintain service flow.
- Learned other teammates' work tasks to train as backup.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Monitored food quality and freshness throughout day.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
Food Service Worker
Park Plaza Hospital
1989.03 - 1995.08
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Participated in regular trainings to stay current on industry best practices and trends.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Learned other teammates' work tasks to train as backup.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Verified prepared food met standards for quality and quantity before serving to customers.
Food Service Worker
Park Plaza Hospital
1985.10 - 1987.09
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Contributed to cost control measures by monitoring portion sizes and reducing waste.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Learned other teammates' work tasks to train as backup.
- Set up and broke down food service lines quickly to maintain service flow.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Education
Master's - Education
American InterContinental University
Houston, TX03.2024
Bachelor of Science - Dietetics
Texas Southern University
Houston, TX05.2007
Associate of Arts -
Houston Community College
Houston, TX12.2003
High School Diploma -
Forest Brook High School
Houston, TX06.1986
Skills
- Mentoring
- Team Supervision
- Documentation and Reporting
- Quality Improvement
- Coaching
- Complaint Resolution
- Daily Workflow Improvement
- Work Planning and Prioritization
- Staff Training
- Complex Problem-Solving
- Flexible Schedule
- Safety
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieve telemetry monitor distribution through effectively helping with various departments.
- Supervised team of 12 staff members during the day shift.
- Documented and resolved telemetry problems which led to positive resolution.
- Achieved telemetry monitor distribution by making sure lelemetry monitor is given to the correct patient with accuracy and efficiency.
Certification
- Certified Telemetry Monitor Technician,Methodist Hospital- 2023-2025
Timeline
Team Leader Food Service
Memorial Hermann Hospital
2008.06 - 2010.07
Team Leader Monitor Technician
Houston Methodist Hospital
2003.09 - Current
Food Service Aide
Houston Independent School District, HISD
1996.07 - 1998.05
Food Service Worker
Park Plaza Hospital
1989.03 - 1995.08
Food Service Worker
Park Plaza Hospital
1985.10 - 1987.09
Master's - Education
American InterContinental University
Bachelor of Science - Dietetics
Texas Southern University
Associate of Arts -
Houston Community College
High School Diploma -
Forest Brook High School
- Certified Telemetry Monitor Technician,Methodist Hospital- 2023-2025
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