Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis Mark

North Bellmore,NY

Summary

Dynamic Store Manager with proven expertise at Imperial Food Group in enhancing customer relations and driving operational excellence. Skilled in inventory control and training staff, I excel in problem-solving and multitasking, ensuring a seamless shopping experience. Recognized for resolving customer complaints effectively, fostering loyalty and satisfaction.

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

14
14
years of professional experience

Work History

Store Manager

Imperial Food Group
03.2016 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Completed point of sale opening and closing procedures.

Store Manager

Andersons Food Group
01.2014 - 01.2016
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed inventory control, cash control, and store opening and closing procedures.

Food Service Worker

Five Towns College
03.2011 - 07.2014
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

High School Diploma -

Walt Whitman
Huntington Station, NY
06-2006

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring

Timeline

Store Manager

Imperial Food Group
03.2016 - Current

Store Manager

Andersons Food Group
01.2014 - 01.2016

Food Service Worker

Five Towns College
03.2011 - 07.2014

High School Diploma -

Walt Whitman

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Travis Mark