Travis Martin

• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Provided consistent on time line-haul delivery for FedEx ground contractor.

• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

• Enhanced client satisfaction by providing personalized remodeling consultations and tailored recommendations.
• Monitored ongoing projects closely, addressing any concerns or issues promptly to increase property value
• Assisted in resolving any conflicts between stakeholders during the course of a remodeling project, facilitating a smooth resolution process.
• Demonstrated exceptional craftsmanship in custom carpentry work, resulting in increased client satisfaction ratings.

Worked as team driver for U.S. postal contractor.

• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.

• Managed day-to-day business operations.
• Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
• Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
• Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
• Dispatch/manage loads for 8 trucks including both solo and team drivers. coordinating with brokers, mechanics, shippers and receivers.