Travis Mckie

Volunteer Support & Community Out Reach

Disaster Action Team Member

• Maintained clean, neat, and operational facilities to serve program needs.
• Assisted with special events and programs.
• Contact: Nedan Rambo , Disaster Program Manager

nedan.rambo@redcross.org (626) 344 6067

Community OutReach Volunteer & Choir

• Used strong interpersonal communication skills to convey information to others.
• Promoted environmental awareness with educational workshops and hands-on activities.
• Boosted fundraising efforts, securing valuable donations through targeted campaigns.
• Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.

-Ramp Agent

• Marshaling aircraft loading/unloading
• Sorting freight and baggage
• Servicing the aircraft
• Assisting with pushback and towing
• Deicing and other duties as assigned.

-Promoted To Trainer Specialist

• Facilitate training sessions, both in the classroom, and on-the-job training (OJT)
• Mentor and coach team members in the operation, and explain why procedures and policies are in place to raise the knowledge and awareness level of team members
• Conduct observations and audits to ensure training effectiveness and compliance
• Ensure training record retention is maintained within compliance and alignment with McGee and customer expectations
• Ensure completion of monthly Greenlight completion and prepare required status updates and reports
• Identify the need for remedial/refresher training in the event that deficiencies are observed and develop tools to improve skills and behaviors
• Exemplify McGee Air Services' values at all times, and set a great example by demonstrating correct safety and operational procedures at all times
• Support Safety, Compliance, and other initiatives and tasks as assigned, ranging from frontline work to miscellaneous station support functions
• Schedule and prepare training location(s) and materials and ensure that students are provided with pre-work and location details in order to provide an excellent learning experience and environment

-Promoted to Duty Manager

• Foster and maintain an environment and culture where the safety of our team members and customers is of paramount importance
• Manage the day-to-day operations (ramp, baggage, or transfers) with primary responsibility for scheduling/staffing, managing daily budgeted hours, payroll and overtime of the operation
• Lead a team of supervisors, leads, and agents, including team member coaching, mentoring, and supporting individual development
• Establish and maintain a culture that encourages open communication, and where all team members feel valued, connected, and engaged in the success of the operation
• Recognize and celebrate individual and team performance
• Monitor, assess, and report on team performance as needed and drive ongoing improvement
• Investigate and report on delays, baggage performance, irregularities, and safety and compliance concerns, as well as share lessons learned and develop solutions for future prevention
• Prepare necessary improvement plans, plan and execute initiatives, and coordinate efficient monthly/quarterly team member work schedules
• Ensure tools and equipment are available and in working condition for team members to perform job functions effectively
• Ensure that facilities are maintained in excellent condition, clean, organized, and free of hazards and clutter
• Supervise and fulfill all administrative duties inherent to this position in a timely manner to include scheduling, training, discipline and team member performance development
• Ensure compliance with company policies and all regulations of federal, state and local airport authorities
• Conduct audits and observations to ensure compliance with company and customer policy and expectations
• Demonstrate and maintain open and honest communication, creating an inclusive, engaging, and high-performance culture that demonstrates McGee's values of Safety, Service, Integrity, Mutual Respect, Accountability and Pride

• Mail processing which duties included:
• Distributes and scans incoming and outgoing mail
• Prepares mail for carriers and ensures all documentation is completed when carrier returns
• Moving large containers of parcels and packages to and from trucks using pallet jacks
• Heavy lifting of mail processing products to and from distribution center
• Provide help to all employees when and where it was needed

• Trained new team members on site policies and procedures.
• Maintained records and logs of work performed and materials and equipment used.
• Oversaw personnel safety and efforts at work site.
• Implemented best practices and safe operating procedures.
• Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.