Travis McKinney
Jacksonville,FL
Overview
15
15
years of professional experience
Work History
Claims Manager
Pinnacle Claims Management
08.2024 - Current
- Improved claims processing efficiency by implementing streamlined workflow procedures.
- Maintained up-to-date knowledge of industry trends and regulations to ensure compliance within the law and practices ensuring contractors receive fair market value for their work.
- Third party communication with claim carriers ensure proper review of all repair documentation.
Claim Supplement Specialist
Higher Grounds LLC
03.2021 - 06.2023
- Compile documented damage evidence for home repair.
- Third party communication with claim carriers ensure proper review of all repair documentation.
- Facilitate claim statuses and manage build processes.
- Ensure contractors receive fair market value for their work.
Claim Specialist
Everdean Construction
09.2020 - 03.2021
- Perform roof and interior damage inspections upon request.
- Train new employees on home damage inspections and documentation.
- Third party communication with claim carriers ensure proper review of all repair documents
Project Manager
Oakcrest Roofing
10.2019 - 03.2020
- Acquire new roof leads.
- Perform detailed roof and interior inspections.
- Document damages and compile evidence sheets.
- Educate and inform homeowners of insurance-related repair processes.
- Build supplemental scopes (estimates) of work using Xactimate.
- Create work orders for approved jobs.
- Facilitate the building process of full roof replacements.
Manager/Server
Legends Restaurant
08.2017 - 01.2018
- Waited tables
- Worked catering parties of all sizes
- Managed morning restaurant shifts
- Worked with other managers on scheduling
- Planned and organized private dinner parties
- Worked with planning party budgets
- Facilitated morning lunch shifts
- Cater scheduling
Falls Creek Internship
Falls Creek Conference Centers
09.2016 - 08.2017
- Engage in discipleship and leadership courses.
- Receive training in various areas of conference center operation. Specific areas are as follows:
- Hotel management and housekeeping
- Recreational activities
- Marketing and guest services
- Grounds keeping and maintenance
- Accounting
- Audiovisual production
- Food service
- Recruitment and staff development
- Golf cart repair and maintenance
Falls Creek Summer Staff
Falls Creek Conference Center
06.2014 - 08.2016
- Facilitate ropes course activities and safety
- Assist in proper training of new staff in all ropes course operations.
- Perform challenge course maintenance and repairs.
- Engage in personal/spiritual counseling of staff and campers.
- Lead small group in in-cabin devotions/preaching.
- Lead summer staff small group for personal and spiritual growth.
- Facilitate skatepark/recreational activities.
- Clean and maintain skatepark.
- Enforce skatepark rules and regulations.
Server
The Silver Spoon
08.2014 - 02.2015
- Served customers food and beverage
- Reorganized dining room for special events
- Performed wine and signature drink presentations
- Cleaned and organized restaurant
Server
Chilis Bar and Grill
12.2013 - 05.2014
- Provided teamwork with other staff to ensure good customer satisfaction
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cleaned and organized restaurant
Welders Helper/Wheat Cleaner
Cross-M Fence and Seed
08.2010 - 08.2013
- Assisted in welding fabrication for barns and fencing
- New instigation of 5 and 6 wire barbed fenceing.
- Seed-wheat separation and cleaning management.
- Repair and maintenance of wheat cleaning machinery.
Education
High School -
Chattanooga High School
05.2008
University - undefined
Cameroon University
01.2015
Skills
- Customer service skills
- Conflict resolution skills
- Problem-solving skills
- Professionalism
- Ability to work in stressful environments
- Ability to work in fast-paced environments
- Verbal and written communication skills
- Quality assurance
- Time management
Timeline
Claims Manager
Pinnacle Claims Management
08.2024 - Current
Claim Supplement Specialist
Higher Grounds LLC
03.2021 - 06.2023
Claim Specialist
Everdean Construction
09.2020 - 03.2021
Project Manager
Oakcrest Roofing
10.2019 - 03.2020
Manager/Server
Legends Restaurant
08.2017 - 01.2018
Falls Creek Internship
Falls Creek Conference Centers
09.2016 - 08.2017
Server
The Silver Spoon
08.2014 - 02.2015
Falls Creek Summer Staff
Falls Creek Conference Center
06.2014 - 08.2016
Server
Chilis Bar and Grill
12.2013 - 05.2014
Welders Helper/Wheat Cleaner
Cross-M Fence and Seed
08.2010 - 08.2013
University - undefined
Cameroon University
High School -
Chattanooga High School
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