Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis McMillan

Lansing

Summary

Dedicated CDL Class B Bus Driver with a proven track record at Dean Transportation, excelling in passenger safety and operational efficiency. Skilled in pre-trip inspections and route navigation, I foster positive passenger interactions and uphold DOT regulations, ensuring a reliable and customer-focused transit experience. Committed to continuous improvement and team collaboration.

Overview

7
7
years of professional experience

Work History

CDL Class B Bus Driver

Dean Transportation
Lansing, MI
02.2024 - Current
  • Transported passengers safely and efficiently to designated locations.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Maintained accurate logs of driving hours and vehicle maintenance records.
  • Assisted in training new drivers on safety protocols and operational procedures.

Transit Bus Operator

Transdev Services
Lansing, MI
06.2019 - 12.2023
  • Operated transit buses safely and efficiently, adhering to scheduled routes and timetables.
  • Ensured passenger safety by performing regular vehicle inspections and addressing maintenance issues promptly.
  • Assisted passengers with boarding, alighting, and providing route information, enhancing overall customer experience.
  • Monitored traffic conditions and adjusted driving strategies to maintain punctuality during peak hours.
  • Collaborated with dispatchers to relay service updates and address operational challenges in real-time.
  • Trained new operators on safety protocols, route navigation, and customer service best practices.
  • Implemented improvements in route efficiency through feedback analysis and operational assessments.
  • Led initiatives promoting eco-friendly driving practices, contributing to sustainability efforts within the organization.
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
  • Provided exceptional customer service, addressing rider concerns with patience and professionalism.
  • Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
  • Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.
  • Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
  • Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.

Education

CPI Crisis Invention Training/CPR Training - CDL Class B With Air Break Endorsement

Dean Transportation
Lansing, MI
04-2024

Skills

  • Clean driving record
  • Safety-focused
  • Pre-trip inspections
  • Weather condition driving
  • Defensive driving
  • Safety practices
  • Problem-solving
  • DOT regulations
  • Scheduling adherence
  • Disability awareness
  • Elderly and disabled assistance
  • Passenger safety
  • Local traffic regulations
  • Passenger assistance
  • Transporting students
  • Adaptable to change
  • Inclement weather driving
  • Route planning
  • Vehicle inspections
  • Route navigation
  • Commercial driving
  • Vehicle maintenance
  • Team collaboration
  • DOT standards
  • Impeccable safety history
  • Emergency procedures
  • Passenger interaction
  • Regulatory compliance
  • Customer service

Timeline

CDL Class B Bus Driver

Dean Transportation
02.2024 - Current

Transit Bus Operator

Transdev Services
06.2019 - 12.2023

CPI Crisis Invention Training/CPR Training - CDL Class B With Air Break Endorsement

Dean Transportation