Travis McMillan
Lansing
Summary
Dedicated CDL Class B Bus Driver with a proven track record at Dean Transportation, excelling in passenger safety and operational efficiency. Skilled in pre-trip inspections and route navigation, I foster positive passenger interactions and uphold DOT regulations, ensuring a reliable and customer-focused transit experience. Committed to continuous improvement and team collaboration.
Overview
7
7
years of professional experience
Work History
CDL Class B Bus Driver
Dean Transportation
Lansing, MI
02.2024 - Current
- Transported passengers safely and efficiently to designated locations.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Assisted in training new drivers on safety protocols and operational procedures.
Transit Bus Operator
Transdev Services
Lansing, MI
06.2019 - 12.2023
- Operated transit buses safely and efficiently, adhering to scheduled routes and timetables.
- Ensured passenger safety by performing regular vehicle inspections and addressing maintenance issues promptly.
- Assisted passengers with boarding, alighting, and providing route information, enhancing overall customer experience.
- Monitored traffic conditions and adjusted driving strategies to maintain punctuality during peak hours.
- Collaborated with dispatchers to relay service updates and address operational challenges in real-time.
- Trained new operators on safety protocols, route navigation, and customer service best practices.
- Implemented improvements in route efficiency through feedback analysis and operational assessments.
- Led initiatives promoting eco-friendly driving practices, contributing to sustainability efforts within the organization.
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
- Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
- Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Education
CPI Crisis Invention Training/CPR Training - CDL Class B With Air Break Endorsement
Dean Transportation
Lansing, MI04-2024
Skills
- Clean driving record
- Safety-focused
- Pre-trip inspections
- Weather condition driving
- Defensive driving
- Safety practices
- Problem-solving
- DOT regulations
- Scheduling adherence
- Disability awareness
- Elderly and disabled assistance
- Passenger safety
- Local traffic regulations
- Passenger assistance
- Transporting students
- Adaptable to change
- Inclement weather driving
- Route planning
- Vehicle inspections
- Route navigation
- Commercial driving
- Vehicle maintenance
- Team collaboration
- DOT standards
- Impeccable safety history
- Emergency procedures
- Passenger interaction
- Regulatory compliance
- Customer service
Timeline
CDL Class B Bus Driver
Dean Transportation
02.2024 - Current
Transit Bus Operator
Transdev Services
06.2019 - 12.2023
CPI Crisis Invention Training/CPR Training - CDL Class B With Air Break Endorsement
Dean Transportation