Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Travis Mellin

Victorville,CA

Summary

Dynamic leader with a proven track record at Lids/Fanzz/HatWorld, excelling in customer service and strategic planning. fostering a positive work culture and driving consistent growth. Adept at problem-solving and mentoring, ensuring operational excellence.

Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Diligent [Desired Position] with strong background in retail management. Successfully coordinated store operations and enhanced customer satisfaction. Demonstrated leadership in staff training and inventory managed

Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.

Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

19
19
years of professional experience

Work History

Assistant Store Manager

Lids/Fanzz/HatWorld
10.2017 - 07.2025
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

IMS Associate

Walmart
01.2013 - 03.2016
  • Developed strong rapport with customers through clear communication, active listening, and empathy during interactions.
  • Maintained a safe working environment through adherence to company safety policies and procedures, minimizing workplace accidents.
  • Enhanced team efficiency by streamlining internal communication processes and implementing new project management tools.
  • Conducted thorough market research activities that informed strategic planning efforts within the organization while considering competition trends.

Sign Maker Manager

Hutchinson Designs
02.2010 - 03.2013
  • Applied vinyl to metal, foam board and plastic by hand and with use of laminating table.
  • Prepared vinyl for application on substrates or flat socks with associated weeding, trimming and taping.
  • Designed new sign graphics and layouts to match customer specifications.
  • Adhered to safety regulations during all stages of sign production and installation, minimizing workplace accidents.
  • Completed finish trimming, grommeting, and hemming on signage.
  • Developed strong relationships with suppliers, securing high-quality materials at competitive prices for maximum cost savings.
  • Maintained a clean and organized workspace, contributing to overall workflow efficiency within the team.
  • Worked closely with graphic designers to translate brand concepts into compelling visual signage that effectively communicated marketing messages.
  • Installed vinyl on vehicle doors, windows and body panels for partial coverage or complete wraps.
  • Implemented quality control measures, ensuring the production of durable and visually appealing signs.
  • Participated in ongoing professional development opportunities to stay current with industry trends and advancements in sign-making technology.

Receiving Manager/Cashier Team Lead

Sears
02.2006 - 04.2012
  • Unloaded, sorted and stored incoming merchandise.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.
  • Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
  • Managed inbound receiving departments.
  • Conducted regular audits of warehouse inventory, ensuring accuracy and accountability within the team.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Item Processing Clerk

AMAZON
01.2011 - 01.2012
  • Improved customer satisfaction by promptly addressing inquiries and resolving issues related to processed items.
  • Processed deposits daily to safeguard funds.
  • Managed high volumes of work efficiently while maintaining exceptional levels of accuracy under tight deadlines and pressure situations.
  • Decreased transaction processing time through the use of advanced software systems designed specifically for the banking industry.
  • Performed regular audits on processed items to ensure adherence to established guidelines and accuracy in data entry.

Education

Bachelor of Science - Health Sciences

American Public University
Charleston, WV
08-2030

High School Diploma -

Serrano High School
Phelan, CA
06.2006

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Retail operations
  • Inventory control
  • Store organization
  • Time management
  • Store opening and closing
  • Attention to detail
  • Customer service management
  • Staff supervision
  • Store operations
  • Stock management
  • Team management
  • POS systems
  • POS systems operations
  • Employee scheduling
  • Hiring and training
  • Staff management
  • Upselling and cross selling
  • Pricing and markdowns
  • Work Planning and Prioritization
  • Mentoring and coaching
  • Goals and performance
  • Display setup
  • Inventory counting
  • Sales strategies
  • Strategic merchandising
  • Flexible schedule
  • Team building and leadership

Accomplishments

  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Timeline

Assistant Store Manager

Lids/Fanzz/HatWorld
10.2017 - 07.2025

IMS Associate

Walmart
01.2013 - 03.2016

Item Processing Clerk

AMAZON
01.2011 - 01.2012

Sign Maker Manager

Hutchinson Designs
02.2010 - 03.2013

Receiving Manager/Cashier Team Lead

Sears
02.2006 - 04.2012

Bachelor of Science - Health Sciences

American Public University

High School Diploma -

Serrano High School

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