Travis Mills
Plymouth,UT
Summary
With a proven track record at Mills Trucking, I excel in DOT compliance and professionalism, ensuring safety and efficiency. My leadership in streamlining operations and fostering strong client relationships has significantly enhanced customer satisfaction. Expert in safe driving practices, I've achieved a zero-accident record, demonstrating my commitment to excellence and safety in the transportation industry.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner/Operator Truck Driver
Mills Trucking
12.2023 - Current
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Dropped and hooked trailers and changed configuration of equipment.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
Field Service Technician
MESCO
10.2003 - 10.2003
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
Fleet Manager
REDD Roofing
01.2021 - 12.2023
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
Owner/Operator
Moss Mills Mobile Repair
12.2021 - 10.2022
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
Field Service Technician
Intermountain Lift Truck
10.2018 - 10.2020
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Mechanic
Peterson Equipment
10.2017 - 10.2018
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Education
ClearField High School
Clearfield, UT2002
Skills
- DOT Compliance
- Professionalism and Work Ethic
- Safe Driving Practices
- Safety Compliance
- Class A cdl
- Crane operating license
- Welding,rig,arc
- Brazing
- Hydraulic repair
- Diesel engine overhaul
- Diesel fuel systems
- Operator
Certification
Class A Cdl
Timeline
Owner/Operator Truck Driver
Mills Trucking
12.2023 - Current
Owner/Operator
Moss Mills Mobile Repair
12.2021 - 10.2022
Fleet Manager
REDD Roofing
01.2021 - 12.2023
Field Service Technician
Intermountain Lift Truck
10.2018 - 10.2020
Mechanic
Peterson Equipment
10.2017 - 10.2018
Field Service Technician
MESCO
10.2003 - 10.2003
ClearField High School
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