Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis Morgan

Manager Of Operations
Brownsville,Tennessee

Summary

Performance-driving leader adept at aligning cross-departmental objectives to facilitate high-quality, on-time productions and long-term customer loyalty. Creative and innovative problem-solver exercises key strengths in workflow optimization, process re-engineering and strategic scheduling techniques. Offers track record of delivering superior-quality results for industry-leading publication conglomerates. Enthusiastic manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of compounding tasks and training in all areas. Motivated to learn, grow and excel in all production of products. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking management position. Offering excellent communication and good judgment.

Overview

20
20
years of professional experience

Work History

Compound/Pre-weight Manager

MCP TN
Somerville, TN
09.2012 - Current
  • Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.
  • Led implementation of best practices to support employee satisfaction initiatives and safety practices
  • Cut delivery times through proactive tracking and monitoring of project timelines and aggressive pursuit of company approval.
  • Supported upcoming projects and promoted new product launches.
  • Worked collectively with other teams to reach deadlines and meet customer expectations.
  • Collaborated on new ways to improve processes and increase productivity.
  • Avoided downtime by addressing issues with prepress equipment immediately and applying troubleshooting techniques to identify root cause issues.

Manager

Freds Dollar Store
Bolivar, TN
03.2009 - 09.2012
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Approved regular payroll submissions for employees.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

Assistant Store Manager

Walmart
Memphis, TN
09.2000 - 07.2007
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Walked through store areas every day to identify and proactively resolve issues negatively impacting operations.
  • Approved regular payroll submissions for employees.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Analyzed and interpreted store trends to facilitate planning.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs.

Education

High School Diploma -

Spurgeon Academy
Memphis, TN
02.1982

Skills

  • Resource Utilization
  • Safe Handling
  • Loss Prevention Strategies
  • Improvement Plans
  • Project Requirements
  • Operational Efficiency
  • Performance Monitoring
  • Minor Repairs
  • Standard Operating Procedures Maintenance
  • Active Listening
  • Job Assignments
  • Team Relationships
  • Safety Protocols
  • Maximizing Coverage
  • Professional Relationships
  • Constructive Feedback
  • Business Partnerships
  • Maintaining Clean Work Areas
  • Employee Performance Reviews
  • Delivery Schedules
  • Service Quality
  • Training Junior Team Members
  • Effective Communication
  • Special Instructions
  • Closing Procedures
  • Business Operations
  • Raw Materials
  • Corrective Actions
  • Confidential Records Management
  • Complex Problem-Solving
  • Team Meetings
  • Troubleshooting and Analysis
  • Best Practices
  • Quality Control
  • Quality Assurance
  • Creative Solutions
  • Safety Awareness

Timeline

Compound/Pre-weight Manager

MCP TN
09.2012 - Current

Manager

Freds Dollar Store
03.2009 - 09.2012

Assistant Store Manager

Walmart
09.2000 - 07.2007

High School Diploma -

Spurgeon Academy
Travis MorganManager Of Operations