Travis Morris

Project Manager and Scrum Master with a proven track record at Fitch & Fitch, achieving a 75% project success rate. Expertise in Agile methodologies and stakeholder communication, leading cross-functional teams to drive strategic initiatives. Strong analytical skills enable effective management of multiple projects while ensuring client satisfaction.

• Certified (AGILE) Scrum Master
• Certified Scrum Product Owner- (CSPO)
• Certified Project Management Professional (PMP)
• Service now SAP
• Certified ITIL foundation: Version 4
• Prince II Certification for project management

• Led cross-functional project teams to deliver comprehensive business process and IT solutions, ensuring alignment with company objectives and customer needs., Managed full project lifecycle, including planning, budgeting, and scope definition, while overseeing contingency plans, issue resolution, and risk management., Enhanced productivity and streamlined business processes through strategic planning and efficient resource management, resulting in improved decision-making and customer relationships., Developed and maintained project plans and tracking metrics, ensuring timely and successful project delivery across all phases: Design, Build, Test, Implement., Facilitated quality assurance processes and managed budget forecasting, cost control, and project performance reporting, ensuring projects remained on track and within budget., Coordinated with suppliers and subcontractors, monitoring progress and ensuring adherence to schedules and deliverables., Analyzed and resolved complex problems by evaluating information from multiple sources and using judgment to implement established and new solutions., Ensured project compliance with methodologies and policies, supporting teams on scope changes and schedule implications.
• Led a multiyear initiative to modernize accounting and cash management systems, ensuring successful transition and integration with over 1,500 computing assets., Managed remediation efforts for 1,000+ financial data reports, transforming raw data into actionable insights for management decision support, enhancing the agency's data-driven capabilities., Developed and maintained project scope, objectives, and work plans, aligning with the Standardized Business Process Model and Chart of Accounts values., Facilitated cross-functional and cross-agency collaboration, ensuring effective communication and coordination across diverse teams and stakeholders., Led Agile and Scrum methodologies within the project, including conducting daily stand-ups, sprint planning, and retrospectives, to ensure continuous improvement and adherence to project timelines., Provided training and mentorship to project and development teams, fostering a culture of learning and improvement, and ensuring team alignment with project goals., Removed development obstacles and minimized distractions, maintaining focus on project deliverables and supporting team productivity., Created and documented user stories and acceptance criteria, collaborating with business users and developers to accurately capture business needs and technical requirements., Leveraged expertise in financial systems and accounting, applying industry knowledge to improve processes and supporting the transition to the new system., Utilized tools like Jira and Microsoft Azure DevOps for project management and Kanban board applications, ensuring effective tracking and reporting of project progress.
• Led the Data Org's work-intake triage process, ensuring new requests were prioritized and addressed according to SLAs, enhancing team responsiveness and efficiency., Set up and maintained Programs, Epics, and Stories in Jira, streamlining work management and tracking for multiple teams, from initiation through to completion., Facilitated project delivery commitments, assessing impacts from fluctuating priorities and resource availability, and adjusting plans accordingly to meet deadlines., Coordinated dependencies with other Scrum Masters, ensuring seamless collaboration and integration across teams., Tracked and reported team velocity, managed Sprint capacity, and optimized workflow to meet Sprint goals efficiently., Resolved or escalated blocking impediments, ensuring minimal disruptions to team progress and maintaining focus on project objectives., Organized and facilitated Agile ceremonies, including daily stand-ups, sprint planning, backlog grooming, sprint demos, and retrospectives, fostering continuous improvement., Coordinated cross-team troubleshooting for production support issues, particularly those affecting customers, ensuring prompt resolution and minimal downtime.
• Business Analyst., Expertise in writing detailed user stories and acceptance criteria, ensuring clarity and alignment with business objectives., Proficiently used Microsoft Office tools (Word, Excel, PowerPoint) and Azure DevOps (ADO) to document and track project progress, enhancing communication and transparency., Led and facilitated meetings with key stakeholders, demonstrating strong written and verbal communication skills and the ability to drive consensus., Managed multiple projects simultaneously, showcasing creativity, innovation, and strong multitasking abilities to deliver effective solutions., Established and maintained strong relationships with business and technology partners, collaborating with product owners, architects, developers, and other key stakeholders., Conducted business analysis and requirements gathering for PNC Bank payment systems, including instant payments like Zelle, RTPs, and FedNow., Led Agile and Scrum projects to deliver payment solutions, working closely with cross-functional teams to ensure project success., Expert in payment formats and protocols, including ISO20022, SWIFT, and NACHA, ensuring compliance and accuracy in payment processing., Performed data mapping for fraud detection and sanctions, contributing to the development of robust reporting systems for daily and weekly analysis., Experienced in ACH formats and settlement processes, streamlining operations and improving efficiency in transaction management., Documented Restful APIs for payments processing, enhancing system integration and facilitating seamless communication between systems., Collaborated with third-party systems and products, such as TCH and EWS, to implement and optimize payment solutions.