Travis Mulai
New York,NY
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
7
7
years of professional experience
Work History
Disk Jockey
Grand palladium Resort & Hotel
Hanover, Jamaica, West Indies
12.2021 - 03.2025
- Operated sound equipment for live performances and DJ sets to ensure high-quality audio.
- Conducted live DJ performances for weddings and special occasions, engaging guests through interactive music selections.
- Monitored sound levels during events to maintain optimal audio quality for audience enjoyment.
- Collaborated with event coordinators to customize music selections according to themes.
- Assisted with stage setup, including lighting effects and microphone placement, prior to performances.
- Promoted events via social media, increasing attendance and guest engagement.
- Developed strong relationships with guests through personalized music choices and interactions.
- Organized and prepared music for events, ensuring seamless execution during shows.
Server
Grand Palladium Resort & Spa
Hanover, Jamaica, West Indies
03.2018 - 07.2021
- Delivered exceptional guest service in fast-paced resort environment.
- Assisted guests with menu selections to optimize dining experiences.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Accurately processed guest orders using point-of-sale systems.
- Addressed guest inquiries and concerns with professionalism and diligence.
- Ensured outstanding customer service to achieve high levels of guest satisfaction.
Education
High School Diploma -
Grange Hill High School
Grange Hill, Belleid Road06-2011
Skills
- Order accuracy
- Food safety
- Customer relationship management
- Guest engagement
- Time management
- Table resetting
- Hospitality service expertise
- Team member support
Accomplishments
- Received a trophy for best Dj of the year
Timeline
Disk Jockey
Grand palladium Resort & Hotel
12.2021 - 03.2025
Server
Grand Palladium Resort & Spa
03.2018 - 07.2021
High School Diploma -
Grange Hill High School
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