Travis Nez
Flagstaff,AZ
Summary
Dynamic Shelter Coordinator at Flagstaff Shelter Services with a proven track record in crisis response and volunteer coordination. Enhanced client satisfaction through policy improvements and established vital community partnerships. Skilled in empathetic engagement and inventory management, ensuring essential resources for residents while fostering a secure environment.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Shelter Coordinator
Flagstaff Shelter Services
06.2023 - 08.2025
- Coordinated client intake processes to ensure timely access to shelter services.
- Developed and maintained relationships with community partners to enhance service delivery.
- Implemented training programs for volunteers, improving engagement and service quality.
- Managed daily operations, ensuring compliance with safety protocols and regulations.
- Oversaw volunteer scheduling, enhancing operational efficiency and client support capacity.
- Led initiatives to improve shelter policies, resulting in enhanced client satisfaction levels.
- Established strong relationships with local law enforcement agencies to foster a sense of security within the shelter community.
- Monitored inventory levels of essential supplies such as toiletries, bedding materials, and cleaning products to ensure a consistent stock for resident use.
- Coordinated with local service providers to ensure residents had access to necessary resources, such as healthcare, mental health support, and legal assistance.
- Enhanced the safety of shelter residents by conducting regular risk assessments and updating emergency procedures accordingly.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
House Keeping / Houseman
Super 8 Motel
05.2022 - 10.2022
- Ensured cleanliness and organization of guest rooms and common areas.
- Operated laundry equipment to maintain fresh linens for hotel operations.
- Assisted in restocking housekeeping supplies to ensure operational efficiency.
- Collaborated with housekeeping team to meet daily cleaning schedules and standards.
- Implemented efficient cleaning techniques to improve turnaround times for room readiness.
- Reported maintenance issues encountered during daily tasks, facilitating timely repairs and minimizing guest disruption.
- Adapted quickly to changes in daily schedules or unforeseen situations, demonstrating flexibility and dedication to the role.
- Upheld strict hygiene standards while handling laundry duties, preventing contamination risks.
- Collaborated with housekeeping staff to deliver exceptional service and maintain positive working relationships.
- Conducted routine inspections of guest rooms to ensure adherence to cleanliness standards, addressing any issues promptly.
- Streamlined room preparation process, ensuring timely turnovers for incoming guests.
Retail Sales Associate
MAVERICK
03.2021 - 05.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed cash register operations, ensuring accurate transactions and efficient service.
- Maintained store displays, aligning merchandise with promotional strategies to drive sales.
- Trained new associates on operational procedures and customer service standards.
- Monitored inventory levels, restocking shelves promptly to prevent stockouts.
- Implemented visual merchandising techniques that increased customer engagement and foot traffic.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Streamlined checkout process, reducing wait times and improving customer satisfaction.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
High School Diploma -
Page High School
Page, AZ05-1997
Skills
- Crisis response
- Cultural awareness
- Volunteer coordination
- Empathetic approach
Certification
Food Handlers Certification, CPR Certified, Deescalating Clients In Potential Dangerous Life Threatening Situations Courses Completion.
Languages
Navajo
Native or Bilingual
Timeline
Shelter Coordinator
Flagstaff Shelter Services
06.2023 - 08.2025
House Keeping / Houseman
Super 8 Motel
05.2022 - 10.2022
Retail Sales Associate
MAVERICK
03.2021 - 05.2022
High School Diploma -
Page High School