Summary
Overview
Work History
Education
Skills
Timeline
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Travis Norals

Hazlehurst,United States

Summary

Client-focused and organized professional with degree and diverse experience in customer service, business management and project coordination. Collaborative communicator to quickly build relationships with both clients and business audiences. Known for problem-solving abilities to address business challenges.

Overview

3
3
years of professional experience

Work History

Keyholder Manager

Advance Auto Parts
10.2022 - Current
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Accepted and processed customer returns.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.

Vehicle Detailer

Enterprise Rent-A-Car
07.2021 - 04.2022
  • Check vehicles prior to service and immediately afterward to identify damages.
  • Clean cars both externally and internally by hand or with use of automated equipment.
  • Vacuume interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
  • Perform inspections, maintaining complete and accurate records of vehicle condition.
  • Eliminate preventable hazardous conditions to decrease possibility of injury.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Provided professional services and support in a dynamic work environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Delivered services to customer locations within specific timeframes.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Marketing Manager

Jacobs Marketing Solutions
05.2021 - 07.2021
  • Delivered compelling sales presentations to demonstrate expert product knowledge of AT&T services.
  • Conducted thorough market research to obtain detailed understanding of consumer needs and trends.
  • Tracked, analyzed and reported on marketing program results.
  • Executed optimal sales strategies to achieve commercial goals for markets.
  • Supported program outreach by managing marketing communications, public relations and government affairs to maximize branding initiatives.

Vehicle Detailer

Hertz Car Rental
11.2020 - 05.2021
  • Vacuumed car interiors to remove dirt and debris.
  • Inspected vehicles thoroughly to recommend changing of auto parts, painting and other necessary services.
  • Recommended, selected and helped locate out-of-stock merchandise based on customer requests.
  • Ordered and restocked supplies to keep workplace operating smoothly.
  • Examined interior and exterior of vehicles to identify imperfections outside company standards.
  • Supported repair center by shuttling customers and vehicles to various locations.

Education

MBA -

Belhaven University
Jackson, MS
12.2022

BBA - Finance

Mississippi State University
Starkville, MS
05.2020

Associate of Arts -

NoralsCopiah-Lincoln Community College
Wesson, MS
09.2017

Skills

  • Microsoft Powerpoint
  • Organizational Skills
  • Teamwork
  • Microsoft Office
  • Microsoft Word
  • Excel
  • Handling Complaints
  • Multitasking and Prioritizing
  • Bank Deposits
  • Store maintenance
  • Cycle Counts and Audits
  • Inventory and Stocking
  • Relationship Building
  • Decision-Making
  • Basic Mathematics
  • Cash Handling Accuracy
  • Computer Proficiency
  • Daily Reporting
  • Problem Anticipation and Resolution
  • Cash Drawer Reconciliation
  • Inventory Oversight
  • Customer Service
  • Cash Handling
  • Inventory Management
  • Leadership Development
  • Retail Operations

Timeline

Keyholder Manager

Advance Auto Parts
10.2022 - Current

Vehicle Detailer

Enterprise Rent-A-Car
07.2021 - 04.2022

Marketing Manager

Jacobs Marketing Solutions
05.2021 - 07.2021

Vehicle Detailer

Hertz Car Rental
11.2020 - 05.2021

MBA -

Belhaven University

BBA - Finance

Mississippi State University

Associate of Arts -

NoralsCopiah-Lincoln Community College

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Travis Norals