Hi, I’m
Travis Nowell
Hampton,VA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
18
years of professional experience
1
Certificate
Work History
Afortus
Agent/Insurance Producer
08.2022 - 01.2023
Job overview
- Provided detailed information about company insurance products.
- Set up policies and completed all documentation.
- Adhered to all regulations for insurance sales.
- Worked in high-volume, competitive sales environment.
- Provided information on features, policies and relative advantages to promote insurance packages.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Obtained underwriting approval by completing application for coverage.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Cross-sold insurance products to existing clients to reach sales targets.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Investigated and processed claims swiftly to keep customers satisfied.
- Developed and implemented marketing strategies to boost sales and increase customer base.
- Utilized CRM software to manage client relationships.
- Created detailed reports for management to track performance and sales.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Followed up on customers' inquiries to assess satisfaction with provided solutions
- De-escalated and resolved customer complaints with punctual, polite and professional service
- Handled and promptly resolved customer complaints to maintain professional relationships
- Resolved caller issues quickly and thoroughly
- Informed clients of policies and procedures
Symmetry Financial
Agent/Insurance Producer
02.2019 - 01.2020
Job overview
- Provided detailed information about company insurance products.
- Set up policies and completed all documentation.
- Adhered to all regulations for insurance sales.
- Worked in high-volume, competitive sales environment.
- Provided information on features, policies and relative advantages to promote insurance packages.
- Met with current clients to discuss needs.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Obtained underwriting approval by completing application for coverage.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Cross-sold insurance products to existing clients to reach sales targets.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Investigated and processed claims swiftly to keep customers satisfied.
- Utilized CRM software to manage client relationships.
- Developed and implemented marketing strategies to boost sales and increase customer base.
- Created detailed reports for management to track performance and sales.
- Approached potential clients by using direct marketing mailings and phone contacts.
Streamer, Twich
Twitch
02.2015 - Current
Job overview
- I streamed and created content for entertainment along with video editing and graphic design
- Collaborated with teammates and coaches to build relationships and create cohesive team environment.
- Promoted positive attitude and competitive spirit during training and gameplay.
- Adapted quickly to changing game plans and strategies.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Monitored competitor activities to assess strategies and gain advantages in future matches.
- Trained extensively 80 hours per week for upcoming competitions to perform at top-level
Private Nanny
Family Nanny
01.2006 - 01.2013
Job overview
- I cared for and tutored a group of five children in basic subjects
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
- Organized different types of activities to enhance physical and intellectual development.
- Assisted children with homework assignments and special projects across different subjects.
- Taught children everyday skills and language.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Involved children in caring for household pets and chores.
- Drove children to dance, cheer, and sports practices.
- Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
- Assisted with housework such as laundry and cooking.
- Implemented daily routine to maintain structure and stability
- Kept children's areas neat and clean.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Transported children safely to school, activities and appointments on time.
- Met with parents about daily activities, positive developments, and issues.
- Developed creative activities to encourage physical, social and emotional growth.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Taught children to organize toys, wash hands, and share by leading by example.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Prepared and accompanied children on outings and vacations, supervising playtime and other activities for safety purposes.
- Washed and ironed children's clothing to maintain neatness at all times.
FX
Advertising Sales Representative
01.2008 - 01.2010
Job overview
- I mostly just worked with a team making calls to clients, creating schedules and leading
- Helped customers in determining design and layout of sold and spec ads.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
- Made outbound calls to existing customers to upsell advertising packages.
- Created and presented media and advertising packages to prospective customers.
- Listened attentively to client feedback to create stronger relations and shape business.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
- Sold non-traditional advertising in niche publications, commercial publications, digital platforms, and direct mail formats.
- Devised strategies to perform at required goal level and achieve monthly quota.
- Consistently hit and exceeded sales goals by 5-15%.
- Serviced and managed over $200,000 in accounts for brand advertisers and ad agencies.
Target
Cashier
01.2007 - 01.2008
Job overview
- I handled the register along with restock and back room stocking
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Checked personal identifications during alcohol and tobacco sales.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Identified and resolved discrepancies and errors in customer accounts.
Education
UICChicago, IL
Associate of Science from Psychology
05.2008
Christian Liberty AcademyChicago, IL
High School Diploma
04.2003
Skills
- Food service (4 years)
- Serving (5 years)
- Cashiering (2 years)
- Retail sales (4 years)
- Childcare (6 years)
- Restaurant experience (3 years)
- Microsoft Office (8 years)
- Computer skills (10 years)
- Tutoring (5 years)
- Print advertising (2 years)
- Nanny (4 years)
- Data entry (7 years)
- Transcription (4 years)
- Team management (5 years)
- JavaScript (4 years)
- Microsoft Excel (6 years)
- Videography (10 years)
- Video editing (6 years)
- Python (2 years)
- Cooking (10 years)
- Video production (6 years)
- Pet care (10 years)
- Medicare (3 years)
- Medical sales (2 years)
- Human resources (3 years)
- Human resources management (2 years)
- Nursing home experience (2 years)
- Financial planning (2 years)
- Marketing (5 years)
- Social media management
- Photography
- Writing skills
- Digital marketing
- Adobe Illustrator
- Adobe Photoshop
- Final Cut Pro
- Graphic design
- Customer service
- Typing
- Certifications and Licenses
- Life Insurance
- November 2021 to November 2023
- Represent Team
- Customer Satisfaction
- Marketing Collateral
- Graphic Design Principles
- Hand-Drawn Animation
- Video Editing Software
- Interactive Content
- Realistic Movement
- Business Operations
- Active Listening
- Crafting Skills
- External Marketing
- Online Marketing
- Production Company Collaboration
- Communications Strategies
- Competitor Analysis
- Video Streaming
- Continuous Improvement Process
- Business Requirements
- Profit Margins
- Press Releases
- Remote Broadcasting
- Network Analytics
- Adobe Premiere Pro
- Website Copy
- Audience Segmentation
- Client Support
- Supporting Artists
- Artistic Ability
- Promotional Materials
- Gaming Design
- Music Production
- Operational Improvements
- AP Chemistry
- Shipping Processes
- Control Systems
- Design Procedures
- Strategic Initiatives
- Music Selection
- Storyboard Creation
- Development Planning
- Brand Awareness
- Cold Calling
- Telecommunications and Media
- Industry Monitoring
- Event Networking
- Customer Needs Assessments
- Cost Savings
- Margin Monitoring
- Strategic Communication
- Performance Optimization Strategies
- Sound Equalizing
- Search Engine Optimization Practices
- Game Testing
- Game Strategy
- Computer Coding
- Content Curation
- Sales Process
- Special Orders
- Strategic Partnership
- Negotiation
- Promotions and Marketing Strategies
- Underwriting and Adjustments
- Team Meetings
- Premium Calculations
- Prospective Client Identification
- Agent Support
- Upselling
- Client Account Management
- Call Center Customer Service
- Policy Adjustment Knowledge
- New Client Acquisition
- Quotes and Sales
- Insurance Claim Regulations
- Loyalty Programs
- Underwriter Selection
- Administrative Support
- Final Expense Insurance
- Licensing Requirements
- New Product Information
- Marketing Strategy Development
- Production Goals
- Mortgage Underwriting
- Underwriter Collaboration
- Insurance Practices
- Client Retention
- Cross-Promote Products
- Form Completion and Submission
- Policy Renewals
- Manage Renewals
- Client Education
- Operational Efficiency
- Appointment Scheduling
- Insurance Industry Knowledge
- Market Trend Analysis
- Insurance Program Analysis
- Sell Policies
- Financial Needs Assessment
- Requirements Reviews
- Update Records
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Certification
- Licensed Life Insurance Agent
- Java SE Certification
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Agent/Insurance Producer
Afortus
08.2022 - 01.2023
Agent/Insurance Producer
Symmetry Financial
02.2019 - 01.2020
Twitch
Streamer, Twich
02.2015 - Current
Advertising Sales Representative
FX
01.2008 - 01.2010
Cashier
Target
01.2007 - 01.2008
Family Nanny
Private Nanny
01.2006 - 01.2013
UIC
Associate of Science from Psychology
Christian Liberty Academy
High School Diploma
Hobbies
In my free time i enjoy simple relaxing things such as cooking and teaching others how to cook, reading, tutoring various subjects and aiding my local church with anything I can to help make a difference in my community.
Hobbies
In my free time i enjoy simple relaxing things such as cooking and teaching others how to cook, reading, tutoring various subjects and aiding my local church with anything I can to help make a difference in my community.
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