Dynamic Managing Director with a proven track record at Center City Residents' Association, excelling in operations management and financial oversight. Expert in project management and team collaboration, successfully enhancing organizational efficiency and member engagement. Skilled in Quickbooks Online, I fostered cost-saving negotiations and streamlined processes, driving impactful fundraising initiatives.
Overview
26
26
years of professional experience
Work History
Managing Director
Center City Residents' Association
Philadelphia, PA
11.2013 - 12.2025
Oversaw and managed day-to-day operations of the organization
Managed the financials including budget monitoring, bookkeeping, accounts payable, and financial reviews.
Oversaw the completion of the weekly and quarterly electronic newsletters to the membership database.
Oversaw cross-departmental communication with varies committees to streamline processes and foster teamwork.
Oversaw and managed the membership database and processed all new and recurring members.
Oversaw negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
Oversaw events planning and fundraising initiatives.
Executive Assistant
Action Wellness
Philadelphia
05.2009 - 06.2013
Managed executive calendars, scheduling meetings and prioritizing appointments for optimal time management.
Coordinated travel arrangements, ensuring compliance with company policies and maximizing cost-efficiency.
Developed and maintained filing systems, enhancing document retrieval and storage procedures.
Drafted correspondence and reports, maintaining professionalism and accuracy in communication.
Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
Seamlessly interacted with colleagues to plan and complete special projects.
Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Executive Administrative Assistant
Philadelphia CASA
Philadelphia
09.1999 - 03.2009
Streamlined office processes, identifying areas for improvement to increase efficiency in daily operations.
Mentored junior administrative staff, providing guidance on best practices and operational workflows.
Led initiatives for office organization, implementing systems that improved overall productivity and functionality.
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Scheduled appointments and handled calenders for senior leadership.
Enhanced communication between departments through proactive coordination of meetings and events.
Screened calls and initiated actions to respond or direct messages for managers.
Education
Certificate in Non-Profit Management - Non-Profit Management
LaSalle University
Philadelphia, PA
02-2022
Bachelor of Science - Computer Science
Widener University
Chester, PA
05-1994
Skills
Operations management
Staff management
Quality assurance
Team collaboration
Quickbooks Online
Membership Databases
Microsoft 365
Constant Contact
Project management
Business administration
Budget development
Financial management
Timeline
Managing Director
Center City Residents' Association
11.2013 - 12.2025
Executive Assistant
Action Wellness
05.2009 - 06.2013
Executive Administrative Assistant
Philadelphia CASA
09.1999 - 03.2009
Certificate in Non-Profit Management - Non-Profit Management