Travis O’Neil
Brownsville,PA
Summary
Passionate Trainer with extensive knowledge of sales and service training and proven success working with TTec clients. Devoted to long-lasting and comprehensive results for every client.
Overview
12
12
years of professional experience
Work History
Inventory Coordinator
Metalico
03.2017 - Current
- Performed data entry and completed proper paperwork.
- Investigated and resolved variances in inventory counts on monthly basis.
- Managed all related documentation and records for department.
- Performed full inventory counts every 30 days.
- Purchased new supplies in line with projections and current inventory levels.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory of Ferrous and Non-Ferrous material.
- Worked with the yard managers ensure proper handling over international shipments.
- Generated sales and purchase contract.
- Prepared balance sheets, cash flow reports and income statements.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Completed cash orders for each of Metalico's yard locations.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Input financial data and produced reports using Excel.
- Supported management by processing invoices and documents with consistent on-time delivery.
Trainer
TeleTech
02.2012 - 01.2017
- Conducted engaging training sessions for diverse audiences, adapting content to cater to different learning styles.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Implemented interactive training techniques, such as role-playing and group activities, to enhance participant engagement and retention.
- Demonstrated exceptional communication and interpersonal skills, fostering a positive and inclusive learning environment
- Conducted one-on-one coaching sessions to address individual skill gaps and improve employee performance
- Monitored and evaluated training program effectiveness, gathering feedback and making continuous improvements.
- Maintained training records and generated reports to track training progress and compliance with company standards.
- Analyzed team performance and identified opportunities for additional training.
- Tracked attendance and evaluated progress for assigned trainees.
Education
Pharmacy Technician Diploma -
Laurel Business Institute
Uniontown, PA9.2011
Skills
- Public Speaking
- Student Rapport-Building
- Critical Thinking
- Time Management
- Computer Tracking Software
- Payroll Coordination
- Microsoft Office
- Professional Networking
- Public Engagement
Timeline
Inventory Coordinator
Metalico
03.2017 - Current
Trainer
TeleTech
02.2012 - 01.2017
Pharmacy Technician Diploma -
Laurel Business Institute
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