Travis Pena
Mission,TX
Summary
Dynamic leader with proven expertise in operations management and employee performance evaluations, honed at Old Navy. Excelled in enhancing store loyalty and sales through strategic merchandise planning and effective team scheduling. Demonstrated ability in leading teams to exceed sales goals, with a keen eye for style guide interpretation and sales reporting. Skilled in fostering high-performing teams and driving business growth.
Overview
5
5
years of professional experience
Work History
Assistant Manager, Customer Operations
Old Navy
01.2022 - Current
- Responsible for recruiting, and onboarding of new team members.
- Would partner with general manager to forecast sales goals for upcoming weeks.
- Responsible for constructing the schedule for a team of 25+ associates, after reviewing performance and the store's needs.
- In charge of pushing store loyalty, such as credit cards and store rewards program.
- Ran sales-floor while merchants would flex and fill their departments.
Merchandising Specialist
Old Navy
07.2019 - 01.2022
- In charge of setting up, and maintaining kids and baby departments.
- Monitored sales to determine strengths and opportunities for each department.
- Led a team of three leads to help accomplish goals and set store expectations.
- Followed a monthly visual style guide and submitted pictures of each department for validation.
Education
BBA - Business in Applied Technology
South Texas College
Mission, TX08-2019
Skills
- Operations Management
- Employee Scheduling
- Employee Performance Evaluations
- Merchandise planning
- Sales Reporting
- Planogram interpretation
Timeline
Assistant Manager, Customer Operations
Old Navy
01.2022 - Current
Merchandising Specialist
Old Navy
07.2019 - 01.2022
BBA - Business in Applied Technology
South Texas College
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