Travis Pittman
Portland,OR
Summary
Dynamic Aviation Operations Specialist with the Army, skilled in flight scheduling and ground support coordination. Proven track record in enhancing operational efficiency and safety management. Adept at problem-solving and fostering teamwork, I excel in high-pressure environments, ensuring mission success through effective communication and adaptability. Committed to training and developing future aviation professionals.
Overview
12
12
years of professional experience
Work History
Aviation Operations Specialist
Army
2013.10 - 2025.11
- Conducted routine equipment checks to maintain operational readiness and safety standards.
- Supported the scheduling and coordination of flight operations for optimal efficiency.
- Monitored communication systems for effective coordination during flight operations.
- Engaged in problem-solving discussions to enhance workflow efficiency within the team.
- Assisted in the planning and execution of complex aviation missions, contributing to successful outcomes.
- Utilized advanced software programs to track flights accurately in real-time, enabling prompt responses to any arising issues or changes in circumstances.
- Transmitted flight plans and arrival reports to flight and air traffic control centers.
- Maximized efficiency by training new employees on company procedures and best practices.
- Created and implemented filing and organization practices for documents, reports and calendars.
- Provided critical support for emergency response efforts, aiding in the rapid deployment of resources to affected areas.
- Played a vital role in training new Aviation Operations Specialists, sharing knowledge of best practices through mentoring and hands-on guidance.
- Adapted quickly to changes in mission parameters or operational requirements, demonstrating flexibility and a proactive approach to problemsolving.
- Handled emergency situations calmly under pressure, coordinating swift resolutions that prioritized safety and minimized potential consequences.
- Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
- Coordinated flight operations and logistics to ensure mission readiness, enhancing overall operational efficiency and safety standards.
- Led training sessions for personnel on aviation safety protocols and emergency procedures, fostering a culture of safety awareness and preparedness.
- Mentored junior staff in aviation operations best practices, contributing to skill development and knowledge transfer within the team.
- Maintained maps, aeronautical charts and aeronautical published files.
- Responded promptly to inquiries from customers regarding flight schedules or any other issues.
Defense Travel Agent
US Army
2022.01 - 2025.09
- Developed customized travel itineraries based on client preferences and budget constraints.
- Managed booking systems to ensure accuracy in reservations and documentation processes.
- Trained junior agents on industry best practices and effective customer service techniques.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
- Streamlined booking processes for improved efficiency and reduced wait times for customers.
- Managed complex itinerary changes due to unforeseen circumstances without sacrificing customer satisfaction or incurring unnecessary expenses.
- Maintained detailed records of client transactions, ensuring accurate billing information was always on hand for future reference or dispute resolution purposes.
Education
High School Diploma -
Northview High
Century, FLSkills
- Aviation operation systems
- Flight scheduling
- Teamwork and collaboration
- Time management
- Problem-solving
- Microsoft excel
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Adaptability and flexibility
- Decision-making
- Task prioritization
- Safety management
- Interpersonal skills
- Professionalism
- Record keeping
- Employee training
- Document organization
- Customer inquiry resolution
- Process streamlining
- Flight plan coordination
- Weather report posting
Timeline
Defense Travel Agent
US Army
2022.01 - 2025.09
Aviation Operations Specialist
Army
2013.10 - 2025.11
High School Diploma -
Northview High