Travis Porter
Summary
Versatile professional with over 10 years of operational and project management. Skilled in making data driven business decisions and interfacing with executive level management. Proven ability to manage large workforces and drive process improvements aligned with company vision and values. Committed to inclusivity and bringing cross functional teams together to achieve innovation and drive excellence.
Overview
11
11
years of professional experience
Work History
Flightline and Delivery Operations Manager
Boeing
02.2022 - Current
- Ensure that air vehicles are completed and pass certification for airworthiness by overseeing
final component installation, systems operation functional testing, modification, maintenance,
troubleshooting, repair, preflight and postflight checks, release for flight, and preparation for delivery - Manages hourly employees and ensures training, compliance and production certifications are maintained. Conduct on job training as needed
- Delivered the most aircraft of any stall on the flightline
- Acquire resources for projects and processes, provide technical management of suppliers, and lead
process improvements - Interface with flight crews, engineering, management, suppliers, and customers to meet product
requirements and ensure customer acceptance - Ensure compliance with FAA directives and security requirements in a Secret classified work environment.
- Assisted in recruiting, hiring and training of team members.
Senior Industrial Engineer
Boeing
01.2019 - 02.2022
- Analyzes the current and future business environment and develop forecast, acquisition, and utilization plans to optimize resources in support of company initiatives and program business plans
- Team lead for a crossfunctional engineering group that led to reduction in injuries, innovative tooling that reduced build time. Developed build plan changes effectively eliminating 7 days of additional production time for the aircraft build line
- Led root cause analyses to identify and address problems in industrial production.
- Participates in the development of integrated (e.g., crew cycling, learning curve, shift analysis, optimum/ maximum crew size, tooling capacity) tool and production master schedules by developing tool and position plan/documents, Identifies and implements improvements.
- Monitors performance to established labor hour estimates, development of integrated tool and production master schedules by developing tool and position plan/documents, tool downtimes, rate flow plans, #1 flows, and tool sequencing plans to maximize the efficiency of equipment, material and personnel
- Assesses the impact of the changes that occur to cost, schedule, resources, and delivery
- Developed and monitored KPI's to present to program executives
Executive Officer
Army National Guard
03.2018 - 03.2019
- Initiated efforts in delivering logistical support to deploying organizations, while ensuring supplies and needs were properly addressed
- Coordinated logistical support for 50+ training events resulting in error-free execution and accelerated response when medical emergencies arose
- Provide operational oversight including planning for military and all-hazard operations
- Additional duties-Safety, HAZMAT and Environmental Compliance Officer
- Managed 120 personnel and oversaw the organizational maintenance program and supply acquisition to sustain over 30+ combat vehicle systems and components
- Sole responsible owner of over 5 million dollars in equipment and control point of issuance
- Held Secret Level DOD security clearance.
- Monitored unit training and training schedules.
- Handled administrative management, personnel issues and supply requirements for unit.
Service Engineer
Microsoft
08.2017 - 01.2019
- Developed Power BI reporting for service level KPI's
- Designed Kusto Query data transformations
- Utilizing scripting and SQL for analysis and digital escort in a Secure DOD environment
- Served as data and KPI development SME for other teams world wide.
- Further information is classified
- Held Secret DOD, IT-2, and CJIS security clearance.
Battalion Recon Officer
Army National Guard
09.2017 - 03.2018
- Maintained field communications equipment along with directing and participating in basic operations
- Performed duty as Safety Officer and Risk Management Officer for all combat training operations, with no reported injuries
- Developed mission intel and operational contingency plans to mitigate risk to mission success.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Supervised, directed and evaluated assigned staff members and newly hired officers.
- Coordinated operations with other emergency service groups.
- Created and managed project plans, timelines and budgets.
Agent Performance Manager
A Place For Mom Inc.
11.2016 - 08.2017
- Responsible for directing the Call Center Performance Coaches and program management of Quality Assurance
- Identified agent performance trends, translating them into process improvement opportunities and designing new coaching initiatives
- Managed 8 salary employees and 300+ Contract employees between two contracted staffing companies
- Developed a client contact strategy that doubled production revenue without additional company cost.
- Took over management of the Strategy and Operation team. Conducted JIRA sprint and standup meetings to manage new software implementation and product features
- Responsible for executive KPI reporting and product management
- De-escalated and resolved customer complaints with punctual, polite and professional service.
Operations Workforce Manager
Efinancial
01.2013 - 11.2016
- Performed optimization analysis, profit-projection modeling, and business plan modeling to drive profit producing best practices as a member of the Data Science Department
- Conducted database management via SQL Server Client
- Developed workforce shift optimization, client profile identification, and executive reporting to drive priority products and cross replicate successful strategies
- Held direct oversight of company KPI reporting, and business partner performance analytics; reporting directly to the CEO
- Promoted from Business Development Representative after three months to Workforce Manager.
- Responsible for call center staffing projections and financial reporting.
Engineer Officer
Army National Guard
08.2013 - 10.2015
- Lead the advance parties responsible for collecting reconnaissance data to ensure security and provide information on all areas of operation
- Conducted and managed horizontal and combat engineer operations including the development of a road and a helicopter landing zones
- Served in many capacities including platoon leader and assistant operations officer
- Drove customer service, industrial engineering, logistics, and technical support for engineering and logistics support activities
- Initiated and instituted logistics support, configuration control and contract maintenance/engineering for complex mission critical systems.
Education
High School Diploma -
Stanwood High School
StanwoodBachelor of Arts - Digital Technology
Washington State University
Pullman12.2012
Skills
- Manufacturing Engineering
- Lean Manufacturing
- T-SQL
- Active Secret Security Clearance
- Business Strategy
- Data Analysis
- Project Management
- Inventory Tracking and Management
- Staff Training/Development
- Operations Management
- Policy Development and Enforcement
- Data Management
Timeline
Flightline and Delivery Operations Manager
Boeing
02.2022 - Current
Senior Industrial Engineer
Boeing
01.2019 - 02.2022
Executive Officer
Army National Guard
03.2018 - 03.2019
Battalion Recon Officer
Army National Guard
09.2017 - 03.2018
Service Engineer
Microsoft
08.2017 - 01.2019
Agent Performance Manager
A Place For Mom Inc.
11.2016 - 08.2017
Engineer Officer
Army National Guard
08.2013 - 10.2015
Operations Workforce Manager
Efinancial
01.2013 - 11.2016
High School Diploma -
Stanwood High School
Bachelor of Arts - Digital Technology
Washington State University
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