Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Travis Quirk

Imperial Beach,CA

Summary

Proven leader with a track record of enhancing customer satisfaction and streamlining operations. Skilled in crisis and incident management, I've led teams to develop innovative service solutions, achieving significant improvements in productivity and efficiency. My strong leadership and operations management skills have fostered high-performing teams and long-term client relationships.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sr. Service Manager

KOTA Energy Group
07.2023 - 07.2024
  • Enhanced customer satisfaction by implementing effective service strategies and streamlining processes.
  • Coordinated closely with other departments to identify opportunities for collaboration, ensuring seamless execution on joint initiatives.
  • Led cross-functional teams in the development of new service offerings, aligning with market trends and customer needs.
  • Implemented quality control measures to ensure consistent delivery of high-quality services across all projects.
  • Established clear performance expectations for team members, resulting in higher productivity levels and better overall results.

Project Manager

KOTA Energy Group
03.2023 - 06.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Sr. Manager

Mauzy Heating, Air Conditioning, and Solar
08.2015 - 02.2020
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.

General Contractor Apprentice

MDS Contracting
07.2014 - 08.2015
  • Collaborated effectively with diverse teams of skilled tradespeople, fostering strong communication lines to ensure smooth project execution.
  • Helped maintain a clean job site environment through diligent waste removal efforts, promoting workplace safety and organization.
  • Played an active role in daily progress meetings with supervisors and team members to address concerns, troubleshoot issues, and discuss ongoing tasks for efficient project management.
  • Contributed to successful site inspections by ensuring compliance with local building codes and regulations throughout all stages of construction projects.

Masonry Apprentice

MM Masonry
01.2014 - 07.2014
  • Utilized strong communication skills when working alongside other apprentices and skilled professionals to foster a positive team atmosphere.
  • Increased client satisfaction through consistent attention to detail in laying bricks, stones, or blocks according to project specifications.
  • Collaborated with experienced masons to learn advanced techniques and increase skillset in the trade.
  • Supported team members in completing complex masonry projects on time and within budget constraints.

Aircraft Refueler

MAC Jet Center
02.2011 - 10.2013
  • Enhanced aircraft refueling efficiency by implementing streamlined procedures and safety protocols.
  • Demonstrated adaptability when faced with unexpected changes in weather conditions or flight schedules, adjusting tasks as needed to fulfill responsibilities efficiently.
  • Provided exceptional customer service, addressing the needs of pilots and crew members in a professional manner.
  • Increased workplace efficiency through routine maintenance checks on fuel trucks and associated equipment.

Education

Certificate - Culinary Arts

Rich Mountain Community College
Mena, AR

Skills

  • Customer Satisfaction
  • Operations Management
  • Crisis Management
  • Incident Management

Certification

OSHA 10

Timeline

Sr. Service Manager

KOTA Energy Group
07.2023 - 07.2024

Project Manager

KOTA Energy Group
03.2023 - 06.2024

Sr. Manager

Mauzy Heating, Air Conditioning, and Solar
08.2015 - 02.2020

General Contractor Apprentice

MDS Contracting
07.2014 - 08.2015

Masonry Apprentice

MM Masonry
01.2014 - 07.2014

Aircraft Refueler

MAC Jet Center
02.2011 - 10.2013

Certificate - Culinary Arts

Rich Mountain Community College

Similar Profiles

CREATE PROFILE
Travis Quirk