Travis Richardson
Hartford,CT
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Resourceful navigation of complex healthcare environments to optimize patient care. Community mentor and volunteer for disadvantaged youth living in and around Hartford, CT.
Overview
20
20
years of professional experience
Work History
Patient Care Partner
Connecticut Children's Medical Center
Hartford, CT
05.2022 - 02.2024
- Provided compassionate care to patients, ensuring comfort and safety.
- Observed patients for any physical or emotional distress.
- Ensured that patient rooms were clean and orderly according to standards of infection control.
- Supported medical staff during examinations and treatments.
- Facilitated communication between families and caregivers and healthcare providers.
- Reported any observed changes in condition or behavior of the patient to the nurse immediately.
- Encouraged patients' participation in their own plan of care through active listening skills.
- Maintained accurate documentation of patient information according to facility policy.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
Residential Support Specialist
Center For Human Development Inc.
Hartford, CT
05.2021 - 05.2022
- Provided guidance and support to clients in residential settings.
- Facilitated communication between clients and other staff members.
- Monitored client behavior, documented daily activities, and reported any changes in condition or behavior to supervisors.
- Developed individualized plans for each client based on their needs and preferences.
- Organized recreational activities for clients in compliance with safety regulations.
- Intervened in crisis situations to de-escalate conflicts or dangerous behaviors.
- Ensured a safe environment by conducting regular room inspections and maintaining security protocols.
- Maintained accurate records of client progress notes, treatment plans, incident reports, and discharge summaries.
- Provided emotional support to residents dealing with difficult issues such as mental illness or grief.
- Created a positive environment that encouraged socialization among residents.
- Developed relationships built on trust so that residents felt comfortable discussing their feelings openly.
Delivery Driver
Wonder Bread
West Hartford, CT
03.2020 - 11.2020
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Assisted warehouse personnel in packing orders when necessary.
- Transported and safely delivered items to prevent damage or loss.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Package Handler
FedEx:Ground
Hartford, CT
07.2017 - 12.2018
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Stacked boxes onto pallets in an efficient manner.
- Checked all outgoing shipments to ensure accuracy of contents.
- Monitored package deliveries to ensure timely arrivals at destinations.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Responded promptly to customer inquiries about shipment status updates.
- Maintained a clean work environment by removing debris from the loading dock area.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Packed boxes and stock using organizational guidelines.
- Secured items in truck by strapping over protective padding.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Mentor
We Care Services
Hartford, CT
08.2011 - 12.2015
- Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting.
- Provided advice to mentees on career paths, job opportunities and educational options.
- Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
- Facilitated group activities for mentors and mentees to build relationships and foster collaboration.
- Encouraged open dialogue between mentor and mentee pairs to promote trust, respect and understanding of different perspectives.
- Created an atmosphere of mutual learning by offering constructive criticism in a supportive environment.
- Advised on methods for effective conflict resolution techniques to ensure productive working environments.
- Actively sought out ways to recognize outstanding performance from both mentors and mentees.
- Maintained up-to-date records of mentor and mentee interactions in order to track progress over time.
- Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
- Engaged consistently with mentees through designated contact points using various methods.
- Assisted with planning for programs providing personal, educational and social development.
- Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.
- Supervised student performance and academic progress throughout semester.
- Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
- Prepared students for later educational experiences by encouraging to explore learning opportunities and persevere with challenging tasks.
- Provided crisis intervention to students dealing with difficult situations at school.
- Conferred with parents, teachers and administrators to discuss children's progress and resolve behavioral and academic problems.
- Established and enforced administration policies and rules governing student behavior.
Behavior Support Specialist
Mount Saint John
Deep River, CT
02.2004 - 06.2011
- Facilitated group activities designed to promote positive behaviors in children and adolescents.
- Conducted functional behavioral assessments to identify the root cause of maladaptive behaviors.
- Developed individualized behavior plans based on assessment results, client needs, and family input.
- Monitored progress of clients' behavior goals and objectives through direct observation, review of data collection materials, and parent and guardian interviews.
- Implemented evidence-based strategies for addressing challenging behaviors in school settings.
- Collaborated with teachers, administrators, parents and guardians, and other professionals to ensure effective implementation of behavior plans across multiple settings.
- Advised administrators on best practices for responding appropriately to challenging student behaviors in school settings.
- Engaged in ongoing professional development activities related to understanding human behavior and providing effective behavioral interventions.
- Participated in IEP meetings as a representative of the Behavioral Support Team.
- Established relationships with community organizations that provide resources for individuals struggling with mental health issues or substance abuse problems.
- Provided crisis management services during times when students were exhibiting extreme levels of aggression or self-injurious behaviors.
- Reviewed and evaluated programs for compliance with state, local and federal regulations.
Education
High School Diploma -
Weaver High School
Hartford, CT06-2002
Skills
- Compassionate Care
- First-Aid and CPR
- Clinical Skills
- Restocking Supplies
- Information Protection
- Patient Education
- Patient Observation
- Corrective Action Planning
- Effective Communication
- Time Management
- Attention to Detail
Timeline
Patient Care Partner
Connecticut Children's Medical Center
05.2022 - 02.2024
Residential Support Specialist
Center For Human Development Inc.
05.2021 - 05.2022
Delivery Driver
Wonder Bread
03.2020 - 11.2020
Package Handler
FedEx:Ground
07.2017 - 12.2018
Mentor
We Care Services
08.2011 - 12.2015
Behavior Support Specialist
Mount Saint John
02.2004 - 06.2011
High School Diploma -
Weaver High School
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