A results-driven, organized, and dedicated IT professional with over 7 years of experience in application support and development, proficient in programming languages, strong problem-solving abilities, debugging skills, understanding of data structures and algorithms, logical thinking, attention to detail, effective communication, and the ability to learn new technologies quickly. I am an enthusiastic team player ready to contribute to company success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT APPLICATION DEVELOPER
Gradkell Systems Inc.
10.2023 - Current
Develop and maintain applications using Oracle Apex
Create, design, and update applications
Create dynamic interactive reports
Use Oracle SQL and PL/SQL to write background code
Work with designers, testers, and analysts
Support teams with testing and production of applications
Use debugging and troubleshooting techniques with PL/SQL
Revise and update old code bases to modern development standards, reducing operating costs, and improving functionality
Associate IT Developer
Sedgwick Claims Management
06.2018 - 10.2023
Developed software for desktop operating systems
Prepared reports on programming project specifications, activities or status
Consulted with departments or customers on project status and proposals
Discussed issues with team members to provide resolution and apply best practices
Coordinated with project management on database development timelines
Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements
Documented software development methodologies in technical manuals to be used by IT personnel in future projects
Collaborated on stages of systems development lifecycle from requirement gathering to production releases
Documented technical workflows and knowledge to educate newly hired employees
IT Technician
Kuehne + Nagel
01.2018 - 06.2018
Maintained office PCs, networks and mobile devices
Monitored systems in operation and quickly troubleshot errors
Set up PCs, projectors and microphones for use in video conferencing rooms
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web
Education
Bachelor of Science - Management Information Systems
University of Mississippi
Oxford, MS
12.2015
Associate of Art - Business Administration
Northwest Community College
Southaven, MS
05.2013
Skills
Oracle
Oracle Forms
PL/SQL
Progress 4GL
Apex Development
SQL Expertise
Project Oversight
Application Support
Hardware and Software Installation
Application Development
HTML and XML
Code Debugging
Linux Environments
Database Management
Certification
Information Technology Infrastructure Library – Foundation, Lab Four Professional Development Center, 2018
Timeline
IT APPLICATION DEVELOPER
Gradkell Systems Inc.
10.2023 - Current
Associate IT Developer
Sedgwick Claims Management
06.2018 - 10.2023
IT Technician
Kuehne + Nagel
01.2018 - 06.2018
Bachelor of Science - Management Information Systems
Technical Support Representative at LP Systems Ventures, Inc. (LegalPRO Systems, Inc.)Technical Support Representative at LP Systems Ventures, Inc. (LegalPRO Systems, Inc.)