Summary
Overview
Work History
Education
Skills
Training
References
Timeline
Generic

TRAVIS ROBERTS

West Hollywood,CA

Summary

Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.

Methodical Property Bookkeeper known for high productivity and efficient task completion. Specialize in financial reconciliation, lease management, and accounts payable processes. Excel in time management, problem-solving, and communication to meet deadlines and ensure accuracy in all bookkeeping activities.

Overview

9
9
years of professional experience

Work History

Assistant Manager - Office management

Douglas Emmett
Santa Monica, CA
03.2022 - Current
  • Manage leasing office operations of a 284-unit mixed commercial and residential property, managing a team of 7 including maintenance, porters, resident services, and leasing
  • Accounts payable, processing all invoices for the property
  • Delinquency/Collections management
  • Resident relations
  • Residential and commercial payment processing
  • Financial reporting
  • Managing scheduling vendors for repairs/restoration in the building
  • Maintain the profitability of a multi-million-dollar asset for the company
  • Ensuring urgent matters are prioritized in a timely manner for the benefit of the residents

Assistant Manager - Leasing and Marketing SME

Zocalo Community Development
Denver, CO
08.2017 - 09.2022
  • Responsible for seamlessly collaborating with the Resident Manager to orchestrate leasing office operations of a 182-unit property; helps maintain 95% occupancy, executes lease contracts, collects rent and provides reports
  • Relied upon to plan marketing events aimed at enhancing brand recognition and ultimately increase profitability
  • Skillfully assists in the training and development of new personnel
  • Consistently meets/exceeds KPIs such as a 30% closing ratio
  • Top Leasing Consultant with 60 leases (2018)
  • Performance and contributions recognized as recipient of S.P.I.R.I.T
  • Award, as well as Power of Attitude Award for always being a team player and having an ability to build morale in the office

Assistant Manager - Leasing and Marketing SME

The REMM Group
Marina Del Rey, CA
09.2021 - 03.2022
  • Manage leasing office operations of a 77-unit property; helps maintain 97%+ occupancy, executes new/renewed lease contracts, collects rent and provides reports
  • Hosting resident events to generate value to maintain a positive experience for the residents ultimately helping with retention
  • Skillfully assists in the training and development of new personnel
  • Maintain occupancy of 97% and above
  • Implemented new systems to improve organization in the leasing office to better serve residents

Assistant Manager

Arnel Management
Costa Mesa, CA
10.2015 - 08.2017
  • Responsible for effectively collaborating with Resident Managers of 80 - 700+ unity properties to enhance leasing office operations; helped maintain 95% occupancy
  • Relied upon to spearhead marketing/outreach, provide KPI reports and manage delinquencies
  • Performance resulted in becoming a floating assistant manager dedicated to improving multiple properties efficiency and productivity, as well as enhance the capabilities and knowledge of personnel

Education

High School Diploma -

Elizabeth High School
Elizabeth, CO
05-2008

Professional Training - sales and management, property management, fair housing

Skills

  • Property Management
  • Inside Sales
  • Territory Management
  • Content Development
  • Social Marketing
  • Market Survey Research
  • KPI Management
  • Reporting
  • Client Experience Optimization
  • Retention
  • Event Planning
  • Management
  • Leasing
  • Contract Negotiation
  • Training
  • Coaching
  • Mentorship
  • Knock Rental CRM
  • MS Office Suite
  • Zoom
  • Yardi
  • Onesite
  • Real Page
  • Power Pro Leasing
  • Cost reduction
  • Orientation and training
  • Time management
  • Vendor relationship management
  • Financial reporting
  • Employee engagement
  • Problem-solving
  • Team leadership
  • Customer service
  • Accounts payable

Training

  • Extensive training in sales and management
  • Property management
  • Fair housing

References

References available upon request.

Timeline

Assistant Manager - Office management

Douglas Emmett
03.2022 - Current

Assistant Manager - Leasing and Marketing SME

The REMM Group
09.2021 - 03.2022

Assistant Manager - Leasing and Marketing SME

Zocalo Community Development
08.2017 - 09.2022

Assistant Manager

Arnel Management
10.2015 - 08.2017

High School Diploma -

Elizabeth High School

Professional Training - sales and management, property management, fair housing

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