Travis Ruff
Kings Mountain,NC
Summary
Dynamic Master Trainer with a proven track record at Amazon, specializing in compliance training and learning analytics. Excelled in facilitating engaging training sessions, enhancing team performance, and leveraging Excel for data-driven decisions. Renowned for exceptional interpersonal communication and a commitment to fostering diversity and inclusion.
Overview
10
10
years of professional experience
Work History
Master Trainer, FC associate tier III
Amazon
Charlotte, United States
10.2022 - Current
- Facilitate the training of FAST/Up Trainers
- Ensure trainers understand the standard work set in place by the network
- Monitor sites compliance on trainings through the use of quick-sites
- Keep up with rosters and head count for the department
Learning Trainer, FC associate tier III
Amazon
Charlotte, United States
07.2021 - 10.2022
- Facilitate learning of multiple associates through classroom presentations, as well as hands-on-workshops
- Teach Associates how to safely enter, exit, and navigate the Amazon robotics floor
- Keeps track of metrics to helps provide feedback for any associate that requires quality or production retrains
- Created work flow sheet to help ensure future AFM trainers can be successful
- Public speaking in a class room setting
- Granting permissions that allow associates access to perform their roles as well as tracking the training modules that prevent associates from showing up on violations reports
FC associate Tier I
Amazon
Charlotte, United States
07.2020 - 06.2021
- ICQA- Responsible for correctly identifying defects in inventory through the count process
- Order Picker- Responsible for ensuring that the correct items are removed from bins, to endure customers get the correct item in an appropriate time frame
- “AFM” Amnesty Floor Monitor- Responsibilities include, accessing the amazon robotics floor, safely to endure that any fallen items get returned to the system properly
- Re-enabling faulted or disabled drive units
- Monitoring the overall performance of floor health through the use of a kindle app
Assistant Kitchen Manager
Ole Carolina BBQ
Gastonia, United States
01.2015 - 08.2017
- Prepare daily menu items and sides items for use
- Made multiple dishes from scratch daily
- Ensure that the work line is set up and organized, to maintain organization and keep the flow of work moving efficiently and effectively
- Prepare dishes to order as well as setting up plates and ensuring the menu items are going to the appropriate customer
- Making sure that end-of shift, food is properly stored
- Assist in cleaning the kitchen to the standards put in place by the owners
- Help count the registers and ensure the wait staff collected tip money, as well as counting the deposit from the registers
Education
Bachelors in Science - Business Administration
SNHU
01.2024
Associates in Science - Business Administration
Gaston College
01.2019
Hvac Certificate -
Gaston College
01.2011
High School -
South Point High School
01.1997
G. E. D -
Gaston College
01.1997
Skills
- Great people skills
- Facilitator
- Trainer, presenter
- SRBRS Operator
- Fast/Up trainer
- Master trainer
- Interpersonal communication
- Diversity and inclusion
- Learning analytics
- Proficient in Excel
- Proficient in Word
- Problem solving
- Troubleshooting
- Navigation
- Following instructions
- Leading teams
- Team player
- Blended learning
- Training delivery
- Compliance training
- Train-the-trainer
Timeline
Master Trainer, FC associate tier III
Amazon
10.2022 - Current
Learning Trainer, FC associate tier III
Amazon
07.2021 - 10.2022
FC associate Tier I
Amazon
07.2020 - 06.2021
Assistant Kitchen Manager
Ole Carolina BBQ
01.2015 - 08.2017
Bachelors in Science - Business Administration
SNHU
Associates in Science - Business Administration
Gaston College
Hvac Certificate -
Gaston College
High School -
South Point High School
G. E. D -
Gaston College