Travis Ruffino

During my assignment as a correctional officer at the Menard Correctional Center, I am also on the E.R.T( Emergency Response Team).

• Monitored inmate activities to ensure compliance with facility regulations.
• Conducted regular inspections of cells and common areas for security breaches.
• Assisted in the implementation of safety protocols during emergency situations.
• Collaborated with law enforcement to facilitate inmate transfers and court appearances.
• Engaged in conflict resolution techniques to de-escalate tense situations among inmates.
• Participated in training sessions on emergency response and crisis intervention strategies.
• Maintained communication with team members to promote a secure environment within the facility.
• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
• Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.

While being employed at the Illinois Secretary of State Drivers Facility as a manager my duties include, distributing daily money from a secure safe, to cashier terminals. I assign employees to work locations, prepare and email employee daily time sheets to SOS Personnel in Springfield, and deny/ approve paid time off for staff. I was also responsible for planning, supervising, and coordinating the activities of staff engaged in writing drivers license applications,validating cash, credit and check receipts, operating and entering data on assigned computer terminals, operating photo ID/ Drivers license equipment, and administering road exams. I also personally administered road exams when subordinate staff are not available. I am required to attend monthly meetings and maintain phone contact with my Reginal Manager to keep abrest of policy or procedural changes. I determine work schedules of employees, and respond to special problems and answer questions concerning staff functions. I was responsible for preparing employee evaluations, and respond to priorities within the facility in a timely manner. I review and prepare daily facility paperwork and reports to be mailed to Springfield for processing. I am also responsible for the maintenance of the facility to ensure daily operations are not interrupted. I also perform other duties as assigned or required.

• Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
• Assisted in processing applications and documentation for various public services.
• Facilitated communication between departments to enhance service delivery and efficiency.
• Maintained accurate records of interactions and transactions to ensure compliance with policies.
• Provided exceptional customer service both over the phone and in person, addressing questions or concerns promptly while maintaining a positive attitude under pressure.
• Maintained detailed records of all customer interactions, utilizing database software for accurate documentation and easy retrieval when needed.

My duties and responsibilities include monitoring, controlling, and accounting for incarcerated inmates and civilian visitors while at the Perry County Sheriffs Office detention facility. Perform duties as shift supervisor, directing lower level employees in daily operations. The most important and essential job function of my position is maintaining a positive attitude which includes interacting positively and cooperating with co-workers, while maintaining channels of communication between employees and chain of command. Responding politely to customers, delivering customer service, working as team member, and functioning under intense pressure and responding in a positive manner to supervision. My specific daily duties include, performing inmate head counts at the beginning of assigned shift, ensuring that all inmates are accounted for, while inspecting cell doors and locks for signs of tampering. I prepare daily activity reports and county housing records, detailing all inmates incarcerated within the facility, noting the inmates daily bond reductions if applicable. I also operate the computerized cell security system, which operates all cell doors and showers located inside the cell block. I was responsible for distributing inmate medications at specific intervals throughout my assigned shift, logging the type of medication, dosage, and note if inmate refuses or accepts medications. I was also responsible for ensuring that inmates were cared for during a medical emergency. In this instance, my duties were to follow a specific medical protocol, taking and documenting the inmates vital signs and calling the doctor in charge for further instructions. This included administrating specific medications, or escorting the inmate to the local hospital ER for treatment

• Operated machinery to assemble products according to specifications and quality standards.
• Conducted routine inspections on production lines to ensure compliance with safety regulations.
• Collaborated with team members to troubleshoot equipment issues, minimizing downtime.
• Maintained accurate records of production output and materials used for inventory management.
• My other duties include, unloading parts off of racks and inspect parts for defects. Program and operate automated machines that assemble the parts according to each parts specifications using hand tools such as screw guns, rivet guns, etc., while keeping up with the speed of the moving production line. If needed, I repair and rework parts as necessary. Operate scanners to identify the parts and print appropriate labels. Place appropriate identification stickers in parts for each department. Preform inventory audits and reconcile daily electronic transactions. Apply part protection film and/ or protective covers to finished products. Inspect to assure quality of parts assembled meet quality standards. Maintain an acceptable attendance record and work overtime as required. Maintain a clean and safe work area. Participate in department meetings daily. Complete documentation of activities as required. Perform other tasks as assigned.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Other duties include assisted Industrial Engineers by testing the air quality underground for traces of poisonous gases. Operate underground mining heavy equipment in a safe and efficient manner. Regularly carry heavy mining structure, weighing 75-100 lbs. Attended daily production and safety meetings.

• Oversaw field operations, ensuring compliance with legal standards and protocols.
• Conducted undercover assignments with professionalism, adapting quickly to dynamic environments while maintaining mission focus.
• I was assigned to 17 counties in Southern Illinois region as a Liquor Control Special Agent 1. My duties included, but were not limited to conducting field investigations concerned with the enforcement of the Illinois Liquor Control Act and its rules and regulations. These field investigations focused on businesses engaged with the manufacture, distribution and retail sale of alcoholic beverages. During the field investigations, I was responsible for examining licensed premises, invoices, receipts, books and records. Upon discovery of Liquor Control Act violations, warning notices and citations were noted and issued to liquor licensees for adjudication of potential penalties and or fines, to citing for formal hearings. I received yearly training in the use of State issued lap top computers to ensure standardized reporting and consistent application of enforcement was documented. I also utilized sensitive and confidential information to investigate background information of liquor licensees. I was responsible for entering fuel receipts and daily mileage log along with the maintenance of a State issued vehicle assigned to me in the performance of my daily duties. Further, I presented expert testimony in the Liquor Control Commissions court cases. I regularly visited local colleges and universities for the recruitment of underage participants to be utilized in the undercover details. During the undercover details, I supervised the underage participants to ensure their safety and identity was not compromised. I also conducted periodic compliance sweeps in conjunction with overstate and local enforcement agencies to check for violations above and beyond Illinois liquor laws.

• Documented incidents and maintained accurate records for reporting purposes.
• Conducted routine and emergency head counts.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
• Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
• Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
• Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.

I was assigned to 17 counties in Southern Illinois region as a Liquor Control Special Agent 1. My duties included, but were not limited to conducting field investigations concerned with the enforcement of the Illinois Liquor Control Act and its rules and regulations. These field investigations focused on businesses engaged with the manufacture, distribution and retail sale of alcoholic beverages. During the field investigations, I was responsible for examining licensed premises, invoices, receipts, books and records. Upon discovery of Liquor Control Act violations, warning notices and citations were noted and issued to liquor licensees for adjudication of potential penalties and or fines, to citing for formal hearings. I received yearly training in the use of State issued lap top computers to ensure standardized reporting and consistent application of enforcement was documented. I also utilized sensitive and confidential information to investigate background information of liquor licensees. I was responsible for entering fuel receipts and daily mileage log along with the maintenance of a State issued vehicle assigned to me in the performance of my daily duties. Further, I presented expert testimony in the Liquor Control Commissions court cases. I regularly visited local colleges and universities for the recruitment of underage participants to be utilized in the undercover details. During the undercover details, I supervised the underage participants to ensure their safety and identity was not compromised. I also conducted periodic compliance sweeps in conjunction with overstate and local enforcement agencies to check for violations above and beyond Illinois liquor laws.

During my assignment of Site Technician 2, I worked with the public daily, assisting park visitors, and enforcing park rules. I performed skilled and semi-skilled work and routine maintenance and repair of site buildings, which included repairing/ installing drywall, replacement of windows, and roofing, and general plumbing. I performed general maintenance and repair to lawn mowing equipment, vehicles, and other equipment related to the site. I regularly operated and maintained heavy equipment, farm machinery, in addition to cutting and trimming trees at work site. I worked as a functional lead worker, reviewing and directing activities of lower level site workers engaged in site operations. I was licensed through the state of Illinois as a herbicide/ pesticide operator as needed. I informed park visitors of site facilities, programs, rules and regulations daily. I was responsible for handling money to issue permits to park visitors for park pavillion rental. I consistently worked on rough and broken terrain, and was exposed to elements on a year- round basis. Also, I was temporarily assigned to Eldon Hazlet State Park in Carlyle, Illinois as a Site Technician 2

• Supervised inmate activities to ensure compliance with facility rules and regulations.
• Conducted regular security checks to maintain a safe environment for staff and inmates.
• Responded to emergency situations, employing de-escalation techniques to resolve conflicts effectively.
• Trained new officers on safety protocols and operational procedures within correctional facilities.
• Assigned to the writ transportation team, and Institutional Tactical Team

• Tracked inmates through head counts, visitor logs, and scheduled activities.
• Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
• Enhanced facility security by conducting regular inspections and addressing potential risks.
• Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
• Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
• Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
• Observed behavior of residents individually and in groups.
• I served on the Menard Pistol Team as well as the Menard Tactical Team. I was assigned as acting Correctional Sergeant for approximately one year, supervising about 13 correctional officers, and about 300 inmates in a day to day operations of a maximum security facility in a safe and efficient manner.
• I was also assigned to Menard Writ Transportation Team, escorting inmates to court and medical appointments. I was also assigned as an assistant to the Institutional Fire Marshall, ensuring all fire escapes were posted in all units and inmate living areas. I attended specialized training to perform as a new employee trainer in the Menard Correctional Center training department. I have had yearly training in CPR/ First Aid, restraints, control tactics, chemical agents, firearms, security threat groups, situational assessment, fire control, admid and institutional directives.

Same as noted previously

• Worked at a family owned business as an apprentice plumber. assisted journeyman plumber in assembly and installation and repair of plumbing, water flow and drainage systems in accordance with city, state and federal plumbing codes.
• when not assigned to plumbing duties, I worked with a sub- contractor Contempri- Homes as a field carpenter.
• Installed and repaired plumbing systems in residential and commercial settings.
• Collaborated with senior plumbers to troubleshoot complex plumbing issues.
• Assisted in the installation of water heaters and fixtures according to safety standards.
• Maintained tools and equipment for optimal performance and safety compliance.

Same duties as listed with other correctional facilities.

Duties same as listed above.