Travis Sanchez
Napa,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bartender/Server
Trestles
02.2024 - 05.2025
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables while maintaining attention to detail and guest satisfaction.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Collaborated with kitchen staff to synchronize food and beverage service during peak hours.
FOOD AND NUTRITION SUPERVISOR
Pajaro Valley School District
01.2024 - 01.2025
- Plan, organize, supervise and implement District food service operations and activities
- Coordinate personnel, communications and computerized cashiering functions
- Monitor and inspect school site food service activities
- Prepare and maintain related records and reports
- Provide work direction and guidance to assigned personnel
DISTRICT MANAGER
Epicurean Group
01.2017 - 01.2024
- Oversee daily operations across multiple restaurant locations to ensure each meets the companies stands for quality, service and cleanliness
- Develop and implement strategies for sales growth and profitability within each restaurant
- Ensure compliance with all health, safety and regulatory standards
- Facilitate communication and best practice sharing among managers
GENERAL MANAGER
Hubert Keller’s Burger Bar
01.2010 - 01.2017
- Worked with Chef Hubert Keller to design seasonal and event menus
- Recruiting, hiring and training all restaurant staff
- Handling customer complaints
- Managing restaurants budget and financial planning.
Server/Bartender
Farina
01.2008 - 01.2010
- Created cocktail menu and highlighted Italian spirits and paired well with Ligurian cuisine
- Trained bartenders and conducted weekly wine tasting and training.
- Timing multi-course meals and coordinating with the kitchen for seamless service.
- Developed in-depth knowledge of menu items, including ingredients and preparation methods
Education
Associate of Arts - Hospitality Management
San Francisco City College
San Francisco01.2011
Skills
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Team collaboration
- Point of sale operation
Certification
ServeSafe Food Handlers Card
TIPS/RBS Certified
Timeline
Bartender/Server
Trestles
02.2024 - 05.2025
FOOD AND NUTRITION SUPERVISOR
Pajaro Valley School District
01.2024 - 01.2025
DISTRICT MANAGER
Epicurean Group
01.2017 - 01.2024
GENERAL MANAGER
Hubert Keller’s Burger Bar
01.2010 - 01.2017
Server/Bartender
Farina
01.2008 - 01.2010
Associate of Arts - Hospitality Management
San Francisco City College
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