Travis Scott
Coatesville ,PA
Summary
Dynamic culinary professional with extensive experience at Marriott Hotel, excelling in food preparation and customer service. Demonstrated strong multitasking abilities while enhancing guest satisfaction through high-quality meal presentation. Skilled in food handling and fostering teamwork, contributing to a collaborative kitchen environment and achieving consistent positive feedback from patrons.
Overview
5
5
years of professional experience
Work History
Cook
Marriot Hotel
01.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Customer Service Associate
Wawa
11.2022 - 07.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Crew Member
Chipotle Grill
01.2022 - 06.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Front End Associate
Giant Food Stores
01.2020 - 04.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
Coatesville Area Senior High School
Coatesville, PA06.2022
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Babysitting
- Handling heavyweight
- Multitasking and organization
Timeline
Cook
Marriot Hotel
01.2024 - Current
Customer Service Associate
Wawa
11.2022 - 07.2023
Crew Member
Chipotle Grill
01.2022 - 06.2022
Front End Associate
Giant Food Stores
01.2020 - 04.2020
Coatesville Area Senior High School
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