Travis Sheirbon
Mountain Home,ID
Summary
Dynamic General Manager with a proven track record at Pauls Market, driving year-over-year business growth through strategic planning and exceptional customer service. Skilled in financial management and team development, I excel in optimizing operations and enhancing customer loyalty while ensuring compliance with safety standards and fostering a collaborative work environment.
Safety-oriented Electronic Technician versed in handling multiple tasks in fast-paced environment. Talented at inspecting equipment for proper performance and training end-users on electronic controllers. Conscientious and coordinated with excellent time management abilities.
Overview
24
24
years of professional experience
Work History
Electronic Technician 1
Systems Application and Technologies Inc., ATMP, OCTC
Mountain Home, ID
07.2023 - Current
- Improved customer satisfaction by providing timely and accurate solutions to technical issues.
- Strengthened client relationships by providing exceptional customer service.
- Demonstrated versatility in handling a wide range of tasks.
- Elevated workplace safety by adhering to strict guidelines when working with potentially hazardous materials or tools.
- Collaborated with team members to complete complex projects, ensuring high-quality results.
General Manager
Fanci Freeze
Boise, ID
04.2019 - 04.2021
- Managed budget implementations, employee reviews, training, schedules.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
General Manager
NPC International, Pizza Hut
Kuna, ID
09.2016 - 04.2019
- Managed budget implementations, employee reviews, training, schedules.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Store Director
Pauls Market
Homedale, ID
07.2001 - 03.2016
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
- Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Cultivated strong relationships with vendors, negotiating favorable terms and conditions for the store''s benefit.
- Managed team of 50-80 cashiers and floor staff.
- Enhanced customer satisfaction by ensuring exceptional service, product availability, and efficient operations.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Oversaw store remodels and expansions to enhance the shopping experience for customers while maximizing retail space utilization.
- Organized special events within the store to drive foot traffic and increase overall revenue potential.
- Analyzed operating and financial statements for profitability ratios.
Skills
- Electrical safety
- Document preparation
- Test equipment operation
- Purchasing
- Unscheduled emergency repair
- Schematic reading
- Legal compliance
- Control systems
- Equipment manual interpretation
- AWSS equipment operations
- Power electronics
- Automation
- Soldering and wiring
- Customer service
- Customer support
- Installation
- Continuous improvement
- Troubleshooting
- Equipment installation
- Invoice verification
- Supply coordination
- Testing
Timeline
Electronic Technician 1
Systems Application and Technologies Inc., ATMP, OCTC
07.2023 - Current
General Manager
Fanci Freeze
04.2019 - 04.2021
General Manager
NPC International, Pizza Hut
09.2016 - 04.2019
Store Director
Pauls Market
07.2001 - 03.2016