Results-driven, retail management professional with 20+ years of career experience and excellent qualifications as a top performing manager. Proven track record of making an impact in operations management, business administration, and customer service. Provides guidance and direction to the store team in the areas of guest satisfaction, team/associate development, merchandising, inventory, cash control, human resources, loss prevention, and expense control. Recognized as creative thinker adept at meeting and exceeding goals and improving key metrics via leadership and management expertise.