Travis Smith
Gilbert,WV
Summary
Accomplished HVAC Technician with strong knowledge of and 4+ years experience in equipment start-up and troubleshooting. Collaborates well with co-workers.
Overview
3
3
years of professional experience
Work History
Service/sales Manager
Comfort Aire
02.2023 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Recon Manager
IDEAL Cars
07.2022 - 01.2023
- Inspect and document 30+ plus cars Monday morning as they come in from the action
- Address new damages and order parts accordingly
- Proficient with repair links and other dealer specific websites
- Provide workflow to the bodyshop, service, and tire techs
- Coordinate and schedule with vendors such as PDR, tint, detail teams, and upholstery
- Maintain a professional relationship with clients after buying a car
- Coordinate with such customers for any return work after sale date
- Order parts and install in a timely manner
- Paint trims, wheels, and other small modelings on a vehicle.
- Developed strong relationships with suppliers, resulting in improved communication, collaboration, and negotiation opportunities.
- Reduced operational costs by identifying inefficiencies and implementing cost-saving measures.
PRE DELIVERY COORDINATOR
La Mesa Rv
08.2021 - 06.2022
- Handle all check-ins, assist in reconditioning and delivery of all inventory, while maintaining the Recon tracking log and Sales Tub report
- Inspect all vehicles all new factory deliveries to complete Stage 1 PDI process, while noting on DAR damage, cosmetics, missing items, or warranty repairs needed
- Immediately notify Pre-Delivery Manager of all major damage or repairs prior to accepting vehicles into inventory
- Stock in units into DMS, add bar code labels or window pricing if necessary
- Escort customer after orientation to F & I to complete remaining paperwork and once paperwork is completed escort customer to their new unit and release.
DOOR TO DOOR SALES
Aptive pest control
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Source potential customers through door-to-door interaction and set appointments for Account Executives to close
- Worked closely with shift manager to solve problems and handle customer concerns.
DOOR TO DOOR SALES
ADT home security
- Maintain company vehicle and mobile device
- Provide customers with plans that fit their wants and needs
- Land long term contracts
- Collect potential customers basic information
- Demonstrated use and functions of home security system and apps.
Education
High School Diploma -
Primavera Online
05.2022
Skills
- Inventory management
- Time Management
- C#/CSS/HTML coding knowledge
- Team Cooperation
- Attention to Detail
- Excellent Written and Verbal Communication
- Safety and Cleanliness Standards
- Building Customer Relationships and Loyalty
- Exceeding Customer Expectations
- Energy and Physical Stamina
- Computer knowledge/understanding
- Decision Making
- IT standards
- Corporate Vision and Values
- Leadership skills
- Goal-Oriented
- Follow-up skills
- Sales Strategies
- Appointment Setting
- Cold-calling
- HVAC Service
- HVAC Systems Maintenance
- Graphic Design Fundamentals
- Video Editing Capabilities
- Internet of Things Understanding
- Cloud computing knowledge
- Artificial intelligence understanding
- System Integration Techniques
- Data analysis techniques
Timeline
Service/sales Manager
Comfort Aire
02.2023 - Current
Recon Manager
IDEAL Cars
07.2022 - 01.2023
PRE DELIVERY COORDINATOR
La Mesa Rv
08.2021 - 06.2022
DOOR TO DOOR SALES
Aptive pest control
DOOR TO DOOR SALES
ADT home security
High School Diploma -
Primavera Online
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