Travis Smith
Royse City,TX
Summary
Results-driven Sales Management Professional experienced in driving revenue and increasing market share through strategic pricing models and effective vendor relations. Developed high-performing teams and cultivated strong customer relationships, leveraging expertise in network expansion and product placement. Committed to enhancing bottom-line profitability with analytical problem-solving and clear communication.
Overview
4
4
years of post-secondary education
29
29
years of professional experience
Work History
Sales Manager
CarMax
Irving, Texas
09.2014 - Current
- Developed sales plans and strategies to achieve team goals and revenue objectives, driving targeted outcomes.
- Managed daily operations of sales department, supervising sales consultants to ensure alignment with departmental goals.
- Led CarMax sales associates through daily vehicle sales and customer consultations.
- Coached team members on appraisal, trade-in, and financing conversations to enhance customer interactions.
- Trained, coached, and mentored sales consultants to ensure success in their roles.
- Monitored sales floor activity and supported customer follow-up processes.
- Resolved customer complaints regarding sales and service.
Executive Team Leader
Target
Raleigh, NC
05.2013 - 09.2014
- Championed the adoption of new technologies to improve team productivity and service delivery.
- Developed and monitored key performance indicators (KPIs) to evaluate and improve team effectiveness.
- Delegated daily tasks to team members, enhancing overall group productivity.
- Scheduled coverage and adjusted staffing to align with business objectives.
General Store Manager
Sears
Raleigh, North Carolina
08.2008 - 05.2013
- Developed and implemented strategies to improve customer service, increase sales, and maximize profitability.
- Directed daily store operations and team schedules.
- Managed inventory controls and merchandise presentation standards.
- Coordinated budgeting, labor planning, and expense control.
- Collaborated with district leadership on store goals.
- Resolved customer complaints promptly while maintaining excellent customer service standards.
District Manager
Sears
Raleigh, NC
01.1998 - 08.2008
- Directed retail district operations across multiple stores and market territories.
- Evaluated performance of individual stores within district based on key metrics such as sales growth, profit margins, employee turnover rate.
- Analyzed financial data such as sales figures and inventory levels to identify areas of improvement.
- Reviewed inventory levels and coordinated replenishment across district locations.
- Implemented company policies, procedures, and compliance requirements.
Education
Bachelor of Arts - Communications
University of Arkansas
Fayetteville, AR 08.1985 - 10.1989
Skills
- Sales strategy
- KPI development
- Customer service
- Inventory control
- District operations
- Team leadership
- Coaching and mentoring
- Leadership development
Timeline
Sales Manager
CarMax
09.2014 - Current
Executive Team Leader
Target
05.2013 - 09.2014
General Store Manager
Sears
08.2008 - 05.2013
District Manager
Sears
01.1998 - 08.2008
Bachelor of Arts - Communications
University of Arkansas
08.1985 - 10.1989