Very well rounded in the Apartment and Hotel maintenance industry. Understanding of what it takes to help residents and/or customers feel comfortable and happy when dealing with emergency situations. As a lead tech, my abilities to help other technicians understand the most effective ways to diagnosed and repair almost every problem that arises in the maintenance industry. Saving the owners money by properly diagnosing issues instead of throwing new parts at a situation. I have a few years of work missing in my resume due to having both my hips replaced.