Summary
Overview
Work History
Education
Skills
Timeline
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Travis Sutherland

Springfield,mo

Summary

Dynamic Lead Technician with extensive experience at Hayden Machinery INC, excelling in machine system maintenance and troubleshooting. Proven track record of reducing equipment downtime through swift diagnostics and repairs. Meticulous in record-keeping and safety compliance, while delivering exceptional customer service and operational efficiency. Forklift and overhead crane certified.

Overview

25
25
years of professional experience

Work History

Lead Technician

Hayden Machinery INC
07.2012 - Current
  • Retro-fitted water tanks on articulated dump trucks. Ran electrical ,air lines and hydraulic lines to the cab of the truck to operate water tank. I also repaired and troubleshot multiple issues of the product from the factory.
  • Installed "Waste Handling Arrangements" on 2 Caterpillar D6T LGP Bulldozer's
  • Rebuild multiple machines from frame up and the components with all new parts.


  • Delivered consistent quality workmanship while adhering to strict deadlines, minimizing project delays due to equipment failures.
  • Rebuild multiple machines from frame up with all new parts.
  • Operated front-mounted hydraulically powered lifts to transport bulk materials.
  • Supported operational efficiency through meticulous record-keeping practices that allowed for easy access to information on past repairs or services.
  • Maintained detailed records of performed maintenance tasks, enabling accurate tracking of equipment status and service history.
  • Delivered exceptional customer service by responding promptly to inquiries from operators regarding equipment performance issues.
  • Upheld a high standard of safety, consistently following established protocols and ensuring compliance with regulatory requirements.
  • Reduced downtime for equipment repairs by swiftly diagnosing and addressing ANY/ALL issues.
  • Quickly repaired equipment on job, preventing downtime.
  • Contributed to cost reduction initiatives by identifying potential areas for improvement in parts management and inventory control.
  • Completed written reports of problems and necessary repairs and forwarded to maintenance personnel.
  • Maintained equipment with regular inspections and minor repairs, notifying supervisor immediately of major issues.

Restaurant General Manager

Rocco's Pizza
06.2000 - 06.2012
  • I started working for Rocco's Pizza in hatteras,NC for Rocco Palazzolo (The owner and founder of the company) when I was 15 years old washing dishes,busting tables and prepping food and keeping the kitchen clean. As I got older and grew with the company I became a Line Cook,Pizza maker and the Manager while the boss was off.
  • I worked in 3 different locations through out the 12 years i was with the company .
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Carefully trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Education

High School Diploma -

Home Schooled
Texas
01-2001

Skills

  • Troubleshooting & Diagnostic Testing
  • Always Refer to the Book
  • Safety Trained
  • CPR Certified
  • Forklift Certified
  • Overhead Crane Certified
  • Proficient in interpreting Electrical&Hydraulic Schematics
  • Extremely Proficient With Oxy&Acetylene Torch
  • Basic proficient in MIG Welding
  • Extremely Proficient in Exothermic Cutting Torch
  • Proficient in Tool Fabrication to get the job done
  • Product testing
  • Loading and unloading Machines
  • Helping Customers

Timeline

Lead Technician

Hayden Machinery INC
07.2012 - Current

Restaurant General Manager

Rocco's Pizza
06.2000 - 06.2012

High School Diploma -

Home Schooled

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Travis Sutherland