Travis Swartwood
Alma,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Reliable professional offering several years of experience in related roles. Hardworking and dedicated with unyielding work ethic. Commended for promoting workplace safety and implementing improved safety training protocols. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Handyman
AtooZ Handyman and Mechanical
Peoria, AZ
03.2023 - Current
- Provided landscaping services including mowing lawns, trimming hedges and planting flowers.
- Performed basic carpentry work such as building, assembling, repairing furniture and cabinets.
- Repaired drywall holes using spackle or joint compound.
- Installed kitchen appliances such as refrigerators and dishwashers.
- Assessed customer needs and provided appropriate solutions.
- Installed window treatments, doors, locksets, shelves and other fixtures.
- Operated hand and power tools to complete repairs.
- Provided prospective customers with professional quotes detailing materials, labor and customization expenses for handyman jobs.
- Used professional grade tools and equipment to perform wide range of handyman services.
- Built reputation for excellent handyman services by taking pride in craftsmanship and attention to detail.
- Maintained equipment, materials and tool inventory to meet repair or maintenance needs with minimal delay.
- Maintained compliance with internal and regulatory safety standards.
- Reconditioned and renovated damaged furniture and ordered new pieces if needed.
- Implemented troubleshooting techniques to resolve issue.
- Routinely inspected equipment for preventive and emergency maintenance needs.
Fingerprint Technician
Office Connections
Surprise, AZ
11.2023 - 06.2024
- Maintained accurate records of all fingerprints taken, including name, date and time of service.
- Ensured compliance with local laws governing the use of fingerprinting services.
- Operated equipment such as ink pads and scanners used for capturing fingerprints accurately and efficiently.
- Educated customers on proper methods for providing their fingerprints during the process.
- Troubleshot technical issues related to fingerprint scanning hardware or software programs.
- Developed a working knowledge of Automated Fingerprint Identification System software.
- Analyzed customer feedback received after each appointment to identify areas needing improvement.
- Collected payment from customers for fingerprinting services rendered.
- Adhered strictly to confidentiality policies regarding customer information at all times.
- Verified identity documents presented by customers to ensure accuracy prior to taking fingerprints.
Fitness Trainer
Baker's MMA & Fitness
Surprise, AZ
01.2021 - 06.2024
- Participated in continuing education courses related to fitness instruction.
- Monitored client progress and provided feedback on performance.
- Maintained records of client attendance, measurements, fitness assessments, and program modifications.
- Evaluated participant performance during group classes or individual sessions.
- Encouraged clients to stay motivated throughout their workouts.
- Conducted assessments of muscle strength, flexibility, endurance, balance, coordination, body composition and other physical abilities.
- Assisted clients with selecting appropriate weight levels and equipment use.
- Demonstrated proper form, technique, and posture for strength training exercises.
- Provided nutritional advice and guidance on healthy lifestyle habits.
- Developed individualized fitness plans tailored to the needs and goals of clients.
- Inspected gym equipment regularly to ensure safety standards are met.
- Created personal training experiences for clients.
Regional Sales Manager
Serfas Inc.
Phoenix, AZ
02.2011 - 02.2023
- Monitored competitor activities and analyzed pricing trends in the region.
- Collaborated with product development team to create new products tailored to local markets.
- Organized trade shows, exhibitions, and other events to showcase products.
- Provided technical advice and support on product features and benefits to customers.
- Established relationships with key accounts in the region through personal visits and phone calls.
- Participated actively in industry conferences and seminars for knowledge sharing purpose.
- Maintained accurate records of all sales activities including leads generated and closed deals.
- Negotiated contracts with distributors, vendors, retailers. in the region.
- Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
- Partnered closely with marketing team to ensure successful execution of promotional campaigns in the region.
- Identified opportunities for cross-selling and up-selling within existing customer base.
- Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
- Conducted regular market research to identify customer needs and preferences.
- Analyzed regional sales performance data to develop actionable insights.
- Developed strategies and plans for regional sales growth.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
- Resolved customer complaints regarding sales and service.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Conducted market research and reported on competitors.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Coached, developed and motivated team to achieve revenue goals.
Bicycle Mechanic
Yucaipa Bicycle Shop
Yucaipa, CA
04.2010 - 01.2011
- Installed new parts such as chains, tires and tubes.
- Balanced wheels using a spoke tensiometer for accurate tension readings.
- Cleaned bicycle frames with degreasers to ensure proper functioning of components.
- Adjusted derailleurs, hubs and bottom brackets for optimal performance.
- Inspected brakes, gears, frames and other components to identify problems or needed repairs.
- Troubleshot mechanical issues with the use of specialized tools.
- Performed repairs and maintenance on all types of bicycles, including mountain bikes, road bikes, BMXs and cruisers.
- Worked closely with customers to address questions and inquiries.
- Communicated extensively with suppliers and dealers, establishing mutually-beneficial relationships.
- Conducted routine services and safety checks in addition to cleaning, degreasing and lubricating bicycles.
- Assembled new bicycles for customers, modeling features and operational guidelines.
- Documented bicycle work completed to record customer notes.
Lawn Care
Your Way Lawn Care
Stanwood, MI
01.2008 - 01.2010
- Coordinated home maintenance services such as plumbing repairs, lawn care and snow removal.
- Negotiated contracts with vendors for services such as lawn care or snow removal.
- Performed regular maintenance and minor repairs on lawn care equipment to ensure operational efficiency.
- Inspected property to determine appropriate work needed for lawn care or other landscaping projects.
- Operated a variety of lawn care machinery, including mowers, trimmers, and blowers, proficiently.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
Education
High School Diploma -
Chippewa Hills High School
Remus, MI04-2008
Skills
- Building Business
- Managing teams and reps
- Attention to detail no matter the job
- Doing what's needed to complete each job
- Using computer programs for tracking sales, repairs etc
- Team Player
- Excellent customer service
- B2B sales management
- Carpentry
- Painting
- Working with large corporations to make deals
Timeline
Fingerprint Technician
Office Connections
11.2023 - 06.2024
Handyman
AtooZ Handyman and Mechanical
03.2023 - Current
Fitness Trainer
Baker's MMA & Fitness
01.2021 - 06.2024
Regional Sales Manager
Serfas Inc.
02.2011 - 02.2023
Bicycle Mechanic
Yucaipa Bicycle Shop
04.2010 - 01.2011
Lawn Care
Your Way Lawn Care
01.2008 - 01.2010
High School Diploma -
Chippewa Hills High School
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