Summary
Overview
Work History
Education
Skills
Timeline

Travis Tatro

Kansas City,MO

Summary

Experienced customer service professional with a passion for promoting healthy lifestyles. Skilled in event planning, relationship building, and providing high quality customer service. Proficient in managing finances, following health & safety guidelines, and upholding company policies. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience

Work History

Budtender

Greenlight Dispensary
01.2023 - Current
  • Checked guests' photo identification for validity and age requirements.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Restocked supplies and arranged displays.
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Sorted and delivered mail and packages upon arrival to correct staff members and departments.

Prep Cook

Colton's Steak House & Grill
02.2021 - 10.2022
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Trained and assisted new kitchen staff members.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Controlled food cost and waste by selecting and using correct ingredients and amounts.

Order Picker

Hallmark Distribution Center
10.2019 - 03.2020
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.

Barback

One Light Luxury Apartments
04.2019 - 12.2019
  • Light & Two Light Luxury Apartments
  • Served 100-150 customers per day fulfilling food and drink orders
  • Built relationships with repeat customers
  • Assisted in special events by providing food and drink services
  • Assisted in setting up and breaking down bar area for special events.
  • Replaced empty kegs and soda syrups.

Maintenance & Front Desk Associate

One Light Fitness
11.2018 - 08.2019
  • Prioritized customer satisfaction and responded to customer inquiries in a timely manner
  • Maintained appropriate electronic records for customers, events, and cleaning
  • Ensured that daily tasks were completed including laundry, disinfecting, and stocking

Opening Coordinator

Chuck-E-Cheese
08.2018 - 04.2019
  • Managed finances during shifts including opening and closing tills, making bank deposits, & ensuring accounting accuracy
  • Trained new employees in specific roles and company policy and procedures
  • Other positions held at Chuck-E-Cheese include: Kitchen Manager, Cashier, & Host
  • Order Processer
  • Hallmark
  • Fulfilled customer orders including item selection, packing, and shipping
  • Consistently surpassed company productivity expectations
  • Auditted orders to ensure accuracy

Education

High School Diploma -

Liberty North High School
2016

Skills

  • Researching Skills
  • Mail Handling
  • Scheduling
  • Microsoft Excel
  • Time Management
  • Information Updates
  • Front Desk Operations
  • Verbal and Written Communication
  • Hospitality Service
  • Money Handling
  • Sales Expertise
  • Product Promotion
  • Cash Register Operation
  • Adapt to Diverse Groups
  • Customer Service
  • Excellent People Skills

Timeline

Budtender - Greenlight Dispensary
01.2023 - Current
Prep Cook - Colton's Steak House & Grill
02.2021 - 10.2022
Order Picker - Hallmark Distribution Center
10.2019 - 03.2020
Barback - One Light Luxury Apartments
04.2019 - 12.2019
Maintenance & Front Desk Associate - One Light Fitness
11.2018 - 08.2019
Opening Coordinator - Chuck-E-Cheese
08.2018 - 04.2019
Liberty North High School - High School Diploma,
Travis Tatro