Operations leader with experience in guest services, team coordination, and financial administration. Known for strategic planning, process improvement, and maintaining smooth daily operations across dining, bar, and event environments.
Work History
Partner
10 Months
Tomball Social Haus | 03.2025 - 01.2026
Managed guest experience workflows, maintaining smooth service across dining, bar, and event spaces.
Coordinated daily operations using POS systems, reservations, and front-of-house communication.
Supported event setup, vendor coordination, and timely floor transitions for private gatherings.
Monitored inventory levels, restocked supplies, and reported replenishment needs to leadership.
Managing Partner
5 Months
Houston Dolls Cabaret | 02.2024 - 07.2024
Conducted business reviews with partners to evaluate progress against goals and refined strategies for enhanced success.
Oversaw financial performance and reviewed budgets to strengthen cost control practices.
Directed daily operations and aligned business priorities with long-term growth objectives.
Manager
3 Years
Sawyer Park Icehouse | 03.2021 - 03.2024
Supervised daily front-of-house and back-of-house operations to maintain consistent guest service and workflow
Coordinated staff schedules, shift coverage, and task assignments to support smooth restaurant and bar operations
Monitored inventory levels and reordered supplies to prevent shortages across food, beverage, and venue needs
Resolved guest concerns promptly to protect service standards and strengthen customer satisfaction
Operations Manager
10 Months
The Wave Lake Conroe | 01.2020 - 11.2020
Directed daily venue operations, aligning staffing, service flow, and facility readiness for guest satisfaction.
Coordinated team schedules, task assignments, and shift coverage to maintain consistent operational performance.
Implemented process improvements that streamlined opening, closing, and event-day execution.
Monitored inventory levels, ordering, and supply usage to prevent service disruptions.
Partnered with leadership to review performance, identify gaps, and strengthen operating procedures.
Assistant General Manager
11 Months
RCI Hospitality Holdings Inc. | 01.2019 - 12.2019
Directed daily operations, aligning service standards with revenue and guest satisfaction goals.
Coordinated scheduling, staffing coverage, and labor controls to maintain efficient front-of-house execution.
Monitored cash handling, POS activity, and closeout procedures to support accurate financial reporting.
Partnered with management to resolve guest concerns and strengthen service recovery practices.
Trained and coached team members on policies, service expectations, and compliance requirements.
Education
No Degree - University Studies Minor in History And Business
Texas A&M University | College Station, TX
Skills
Customer relationship building
Performance analysis
Operations management
Administrative management
Strategic planning
Industry expertise
Financial administration
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Partner
Tomball Social Haus
03.2025 - 01.2026Read More
Managing Partner
Houston Dolls Cabaret
02.2024 - 07.2024Read More
Manager
Sawyer Park Icehouse
03.2021 - 03.2024Read More
Operations Manager
The Wave Lake Conroe
01.2020 - 11.2020Read More
Assistant General Manager
RCI Hospitality Holdings Inc.
01.2019 - 12.2019Read More
Texas A&M University
No Degree from University Studies Minor in History And Business