Proven leader in sales and management, adept at territory growth and negotiation, with a track record of boosting sales and achieving Master Certification at Capital City Nissan. Skilled in CRM software and sales training, I excel in turning challenges into opportunities, demonstrating both hard and soft skills in dynamic environments.
Overview
23
23
years of professional experience
Work History
Senior Sales Consultant
Capital City Nissan
01.2017 - Current
Generated new business through effective prospecting, social media, telemarketing, and relationship building.
Increased territorial share by driving new market penetration strategy to address emerging customer and industry needs.
Explained important information regarding features and functions for various products so that customer was knowledgeable.
Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
Evaluated clients' needs and created plan of action to provide solutions.
Monitored and maintained inventory.
Boosted sales through effective management of CRM and promotion of latest product.
Achieved Gold Level of Master Certification in sales through Nissan North America
Set multiple records for sales within the company.
Trained and mentored new employees.
Purchased inventory for the company.
Organized and displayed inventory for purchase by the general public.
Heavy Equipment Operator
Cloud County Road and Bridge Department
09.2010 - 12.2016
Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
Trained in diverse pieces of equipment and useful attachments to handle team needs.
Kept machinery in proper working order by repairing and replacing malfunctioning parts.
Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
Operated machining equipment safely with team of operators.
Adhered to heavy equipment safety and operation protocols, resulting in no complaints or incidents.
Operated range of heavy equipment on regular basis with advanced skill.
Met project demands consistently through careful and consistent operation of heavy equipment.
Documented equipment usage and maintenance to enable tracking history and maintain accurate records
Loaded and moved materials such as dirt and rocks based on specific job needs.
Adhered to instructions from supervisors and engineers onsite.
Assistant Store Manager
Rod's Thriftway
10.2009 - 09.2010
Maintained positive customer relationships by responding quickly to customer service inquiries.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Rotated merchandise and displays to feature new products and promotions.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Supervised staff to help improve skills, achieve daily objectives, and attain advancement.
Created and maintained safe and secure work environments for employees.
Trained and guided team members to maintain high productivity and performance metrics.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Owner
The Rock Quarry "Night Club"
08.2007 - 10.2009
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Hired and scheduled entertainment.
Managed day-to-day business operations.
Route Sales Representative
Tielke Sandwiches
08.2006 - 08.2007
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Represented wide range of products and brands.
Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Displayed products properly at customer sites and according to company specifications and policies.
Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
Analyzed sales and customer data to identify buying trends and offer recommendations.
Boosted revenues by upselling and cross-selling products to new and established customers.
Maintained up-to-date knowledge of products and services to address customer inquiries
Collaborated with customers to identify needs and provided catered solutions
Immediately addressed problems with customers to promote speedy resolution.
Bartender
Concordia Country Club
06.2006 - 08.2006
Followed strict recipes and drink measurements to minimize product used.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Obtained cash bank and stocked service bar to prepare for operation.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Sales Consultant
Womack Sunshine Ford
08.2001 - 03.2006
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Completed Ford Motor Company "Fordstar" Master Sales Certification.
Business Development Manager/ Marketing Director at Twin City Honda & Twin City NissanBusiness Development Manager/ Marketing Director at Twin City Honda & Twin City Nissan