Travis Terry
Fredonia
Summary
Accomplished Diesel Tech III at First Student with expertise in engine rebuilding and advanced diagnostic tools. Proven track record of enhancing team collaboration and achieving 100% customer satisfaction as a Tow Truck Driver. Skilled in complex repairs and effective communication, ensuring safety and efficiency in all operations.
Overview
11
11
years of professional experience
Work History
Diesel Tech III
First Student
Fredonia
04.2024 - Current
- Performed routine maintenance on diesel engines and related systems.
- Diagnosed mechanical issues using advanced diagnostic tools and technologies.
- Collaborated with team members to troubleshoot complex mechanical problems.
- Maintained accurate records of repairs and maintenance performed on vehicles.
Tow Truck Driver
Auto Wrench Connection
Gowanda
10.2020 - 06.2023
- Successfully completed over 500 towing jobs with 100% customer satisfaction rating
- Provided Roadside Assistance and towing services to AAA and other insurance companies
- Reduced average response time to stranded vehicles by 20% through strategic route planning
- Ensured proper securing and safe transport of vehicles, resulting in 0 incidents of damage during towing operations
- Operated tow trucks to assist stranded motorists in various locations.
- Conducted vehicle inspections to ensure safety and readiness before towing.
- Utilized GPS technology for efficient navigation and timely arrivals.
- Assisted customers with vehicle recovery and provided necessary information.
Lead Mechanic
Ehmke's Well Drilling
Silver Creek
05.2019 - 10.2021
- Created and maintained a shop inventory record
- Responded on-site to diagnose and repair heavy-duty rigging equipment
- Conducted routine maintenance and service on 10 heavy-duty vehicles
- Diagnosed mechanical issues in drilling equipment and developed repair plans.
- Led a team of mechanics in performing routine maintenance on drilling rigs.
Automotive Technician
Nelson's Garage
Jamestown
04.2015 - 12.2018
- Promoted to Lead Technician 14 months after start date and maintained that position until the business closed
- Implemented complex services such as complete motor and transmission rebuilds
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on various makes and models of vehicles.
Education
Some College (No Degree) - Diesel Technology
Erie Community College
Buffalo, NYSkills
- Engine rebuilding and overhauling
- A/C and electrical systems troubleshooting
- Diagnostic tools utilization
- Vehicle maintenance and servicing
- Complex repairs execution
- Customer relationship management
- Detail-oriented problem solving
- Team collaboration skills
- Time management proficiency
- Effective communication abilities
- Parts replacement expertise
- Route planning strategies
- Air brake systems knowledge
- Work order interpretation skills
- Preventive maintenance techniques
- Fleet vehicles management
- Safety protocols adherence
- Welding and fabrication skills
- Transmission troubleshooting expertise
Timeline
Diesel Tech III
First Student
04.2024 - Current
Tow Truck Driver
Auto Wrench Connection
10.2020 - 06.2023
Lead Mechanic
Ehmke's Well Drilling
05.2019 - 10.2021
Automotive Technician
Nelson's Garage
04.2015 - 12.2018
Some College (No Degree) - Diesel Technology
Erie Community College