Travis Tessen
Grand Chute,WI
Summary
Dynamic professional with a proven track record in customer service, technical thinking, and adaptive problem solving. Strong desire to learn and improve a vast set of skills including being a mature leader and a friendly teacher to others. Always quick to offer assistance and will not hesitate to seek help when in need of it.
Overview
6
6
years of professional experience
Work History
Community Service Officer
Town Of Grand Chute
03.2024 - Current
- Trained new officers on departmental policies and procedures for effective service delivery
- Assisted in enforcing local ordinances such as noise complaints or animal control issues, liaising with appropriate authorities when necessary.
- Contributed to the reduction of traffic accidents through diligent parking enforcement and monitoring of roadways.
Firearms Sales Associate
Fleet Farm
05.2023 - Current
- Make reports of and confront suspicious behavior of individuals purchasing firearms
- Monitored sales floor to identity customer service opportunities or need for loss prevention control measures.
- Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
Maintenance Technician
Metal Products Inc
04.2023 - Current
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
E-Commerce Coordinator
Fleet Farm
06.2022 - 04.2023
- Led the online sales department from last place (42nd) to top 10 in order fulfillment time and accuracy
- Resolved customer disputes with calm explanations and problem solving techniques
- Supervised a team of approximately a dozen employees while also helping out other sections of the store
Sales Associate
Fleet Farm
09.2019 - 06.2022
- Enhanced customer satisfaction through personalized service and product recommendations.
- Managed inventory levels, ensuring stock availability and timely replenishment.
- Trained new sales associates on product knowledge and effective selling techniques.
- Resolved customer complaints efficiently, fostering positive relationships and loyalty.
Education
Associate of Applied Science - Criminal Justice
Fox Valley Technical College
Appleton, WI12-2025
High School Diploma -
Appleton North High School
Appleton, WI05-2022
Skills
- Detailed and thorough report writing
- Community engagement and relations
- Physically fit
- Emergency response
- Ordinance enforcement
- Teamwork and collaboration
- Time management
- Reliability
Timeline
Community Service Officer
Town Of Grand Chute
03.2024 - Current
Firearms Sales Associate
Fleet Farm
05.2023 - Current
Maintenance Technician
Metal Products Inc
04.2023 - Current
E-Commerce Coordinator
Fleet Farm
06.2022 - 04.2023
Sales Associate
Fleet Farm
09.2019 - 06.2022
Associate of Applied Science - Criminal Justice
Fox Valley Technical College
High School Diploma -
Appleton North High School